Task Force General Manager - with PEP system experience
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Role details
Tech stack
Job description
We are a dynamic and growing workforce solutions partner specializing in task force assignments within the hospitality industry and beyond. We collaborate with hotels, resorts, and other businesses nationwide to deliver expert-level interim and long-term support. While much of our work involves travel-based roles, we also offer local assignments for those seeking opportunities closer to home.
Join our Task Force team and bring your experience nationwide! Weâre looking for passionate, adaptable individuals who are eager to grow, travel, or stay local and be part of something exciting. We cover all travel expenses for qualifying roles, so all you need to bring is your talent and a great attitude.
Job Overview We are seeking an energetic and dynamic Task Force General Manager with proven PEP (Property and Enterprise Platform) system experience to lead and oversee multiple hospitality operations. This pivotal role demands a passionate leader capable of driving excellence across hotel management, guest services, and revenue optimization. As a key figure in our organization, you will inspire teams, streamline processes, and elevate guest experiences while ensuring operational efficiency and financial performance. Your expertise in hospitality management, human resources, and PEP system implementation will be instrumental in achieving our strategic goals. Duties
- Lead and coordinate multiple hotel properties or resort operations, ensuring seamless service delivery and operational excellence.
- Oversee the implementation and utilization of the PEP system to optimize property management, revenue streams, and guest engagement strategies.
- Supervise department heads across front desk, housekeeping, food & beverage, and guest services to foster a collaborative team environment.
- Drive revenue management initiatives by analyzing financial data, setting pricing strategies, and maximizing profitability.
- Ensure exceptional customer service standards are maintained by monitoring guest relations, handling escalations, and promoting a guest-first culture.
- Manage human resources functions including staffing, training, performance evaluations, and fostering a positive workplace environment.
- Oversee budgeting processes, expense control, and financial reporting to meet organizational targets.
- Maintain compliance with hospitality regulations, health & safety standards, and company policies.
- Enhance guest experiences through innovative service programs, resort amenities management, and personalized guest interactions.
- Conduct night audits when necessary to ensure accurate financial reconciliation and operational integrity. Skills
Requirements
- Multilingual or bilingual capabilities to serve diverse clientele effectively.
- Proven supervising experience within the hospitality or hotel industry.
- Extensive knowledge of hotel management systems with specific expertise in PEP platforms.
- Strong background in revenue management, budgeting, and financial analysis.
- Exceptional customer service skills combined with excellent phone etiquette and multi-line phone system proficiency.
- Leadership qualities with the ability to motivate teams across departments such as front desk operations, human resources, and guest relations.
- Experience managing resort environments with a focus on guest satisfaction and operational efficiency.
- Familiarity with night audit procedures to ensure accurate financial reporting overnight.
- Ability to communicate effectively in multiple languages enhances guest interactions and team collaboration. Join us as a Task Force General Manager to lead vibrant hospitality teams toward delivering memorable guest experiences while driving operational success through innovative use of the PEP system!
Qualification:
- MUST HAVE PEP SYSTEM EXPERIENCE
- Proven experience in multi-departmental management within hospitality, event logistics, or mobile operations
- Strong leadership and decision-making skills with the ability to manage cross-functional teams
- Excellent communication, conflict resolution, and interpersonal abilities
- Ability to manage budgets, logistics, and complex field operations under tight
Benefits & conditions
- We pay for your travel
- Work in unique locations across the U.S.
- Gain diverse experience and expand your network
- Be part of a supportive, high-energy team thatâs as passionate as you are
If youâre ready to elevate your career while exploring new places, we want to hear from you.
Pay: $2,403.85 per week
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