Salesforce Administrator

The Senior Salesforce Platform Administrator leads administration, configuration, and continuous improvement of the Salesforce environment. This role acts as the primary bridge between business stakeholders and technical teams, delivering scalable, secure, and user-focused Salesforce solutions while strengthening internal platform expertise. Key Responsibilities Salesforce Administration & Configuration

• Manage users, roles, profiles, permission sets, and security controls
• Configure Salesforce using declarative tools (Flows, validation rules, approvals, layouts, custom objects)
• Ensure platform stability, performance, and compliance

Business Analysis & Solution Delivery

• Gather and translate business requirements into scalable Salesforce solutions
• Partner with stakeholders to improve processes and increase platform adoption
• Act as a trusted advisor on Salesforce capabilities and enhancements

Reporting, Data & Integration

• Build reports, dashboards, and analytics for business insights
• Manage data quality (imports, cleansing, deduplication, migrations)
• Support integrations with internal/external systems via APIs

Release Management & Support

• Coordinate releases, testing, and deployments across environments
• Troubleshoot configuration, security, and integration issues
• Maintain documentation, standards, and knowledge base

Training, Governance & Mentorship

• Deliver end-user training and ongoing support
• Mentor junior admins and build internal Salesforce expertise
• Help establish governance, change management, and support processes
• Ensure compliance with security, accessibility, and data policies

Do you have a valid Certified Salesforce Administrator certification?, Do you have experience in Technical documentation?, Candidate must reside within a 2-hour radius of the Harrisburg region Experience Level Mid-Senior Level (5+ years overall, 3+ years Salesforce), * 5+ years of experience supporting enterprise applications

• 3+ years of Salesforce administration in complex environments
• Strong experience with declarative Salesforce tools (Flows, security, reports, dashboards)
• Experience gathering requirements and working with business stakeholders
• Experience with data migration, quality, and system integrations
• Experience with testing, release management, and deployments
• Strong communication and documentation skills, * Salesforce certifications (Admin, Advanced Admin, Platform App Builder, etc.)
• Experience with Salesforce Industries (Vlocity) and OmniStudio tools
• Experience with DevOps tools (Copado, Git, CI/CD)
• Knowledge of Apex, LWC, APIs, and integration patterns
• Experience with Experience Cloud, Service Cloud, or Government Cloud
• Experience in public sector or regulated environments

Core Skills & Attributes

• Strong Salesforce platform expertise and problem-solving ability
• Ability to translate business needs into technical solutions
• Strong stakeholder communication and user support skills
• Hands-on mindset with focus on maintainability and governance
• Ability to train, mentor, and build internal capability

• Competitive salary