SENIOR NETWORK ADMINISTRATOR

Under the supervision of the Infrastructure Manager, the Senior Network Administrator is responsible for providing system- and network-related solutions for the City’s information-technology assets. In the absence of the Infrastructure Manager the Senior Network Administrator provides direction and support to Network & System Administrator I & II on topics related to City network infrastructure, * Oversees the operation of networking equipment and assist in the creation of strict maintenance standards and develop new strategies to optimize server operation.

• Maintains equipment refresh cycles and makes recommendations for the purchase of new/replacement equipment if needed

• Facilitates email systems, as well as configure desktop development alternative

• Serve as the second point of contact for all network modifications or expansions

• Works within tight time frames - this will often require the ability to quickly decide what is most important and what can be delayed and report that to the Infrastructure Manager
• Stay plugged into emerging technology and industry trends and apply them into the operations; in addition to creating training sessions for junior employees to increase knowledge and productivity related to computer networks

• Perform day-to-day administration of the City’s network infrastructure.

• Monitor and troubleshoot network performance and security issues.
• Install, maintain, upgrade, and troubleshoot routers, gateways, firewalls, and other networking infrastructure for local area and wide area networks (LAN/WAN), including Internet connectivity.

• Train and provide troubleshooting procedures to helpdesk personnel for first-line network issues.

• Train and provide troubleshooting procedures to Network & Systems Administrator I & II for Tier 2 network issues.
• Directly troubleshoot, test, and maintain the City Network equipment and/or oversee the troubleshooting, testing, and maintenance efforts of junior personnel
• Learn and implement industry best practices and ensure that information is disseminated to personnel on the infrastructure team
• Oversee the development and deployment new features and facilitate related procedures and tools if necessary

Do you have experience in Procedural guides?, Do you have a Bachelor’s degree?, * Bachelor’s degree in Computer Science, Information Technology, or related field from an accredited institution or a combination of education and experience equivalent to three (5) years.

• Must have one of the following certifications: Cisco Certified Network Associate (CCNA), CompTIA Network+, SolarWinds Certified Professional, VMWare Certified Technical Associate - Network Virtualization (VCTA-NV) or related certification or agree to obtain one within the first year of employment.
• Strong communication skills
• Strong analytical and problem-solving skills
• Must possess the ability to work independently identifying resources and make independent decisions.
• Must be able to lead and work as part of a team and be willing to evolve/learn as technology changes
• Intelligent, self-motivated, well organized and detail oriented.
• Ability to document processes and share information with subordinates.
• Ability to maintain confidentiality in all aspects of the job.
• Positive customer-oriented attitude and professional image.
• Candidates with experience in municipal government strongly preferred

Physical Requirements:

• Tasks are mainly performed in a sedentary position at workstation with occasional walking required.
• Requires extensive use of computer and other technical equipment related to the essential functions of the job.
• Requires visual perception to recognize and identify degrees of similarities and differences between characteristics of colors, shapes and textures associated with job related objects, materials and tasks.
• Requires the ability to operate, maneuver and/or provide simple but continuous adjustment on equipment, machines, and/or materials used in performing essential functions.
• Requires the ability to communicate orally.
• The employee must exert light physical effort, occasionally involving lifting, carrying, pushing and pulling of objects and materials of up to 25 pounds.
• Job must be performed with or without accommodations.

Pulled from the full job description

• Health insurance
• Vision insurance
• Dental insurance
• Disability insurance
• Paid holidays, * Tasks are regularly performed in an office environment where the noise level is moderately quiet.
• Limited exposure to extreme weather conditions and limited risk of injury.
• May have normal exposure to dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise.

Normal Promotion Path Any higher class or level for which eligible and qualified.

The City of Shreveport offers many benefits including vacation and sick leave, health, dental and vision insurance, 10 paid holidays per calendar year and long term disability.

The City of Shreveport offers many benefits including vacation and sick leave, health, dental and vision insurance, 10 paid holidays per calendar year and long term disability.