Chief Technology Officer (Interim)

Insight Global is looking for an Interim Chief Technology Officer (CTO) to serve as a transformational executive leader during a critical period of transition within a $5B+ healthcare system spanning 14 hospitals. This is not a caretaker role. Reporting to the Acting CIO, the Interim CTO will lead modernization and organizational change across a large, complex, Epic-driven, multi-hospital environment, while maintaining operational stability. This role requires a hands-on, decisive leader who is comfortable reshaping teams, challenging legacy approaches, and executing at scale in one of the region’s largest health systems. The Interim CTO will have executive oversight of four major functional areas within the system’s Technology Services Group, operating across a large, multi-site, highly complex hospital environment supporting 14 hospitals and a broad clinical and administrative user base: infrastructure, network and telecommunications, end-user computing and service delivery/engineering.

Scope of Responsibility

Infrastructure

Own core infrastructure platforms including servers, storage, databases, backups, and backend systems

Provide leadership across cloud architecture and hybrid environments, ensuring scalability, security, and reliability

Support a highly complex, mission-critical healthcare infrastructure with stringent uptime and performance expectations

Network & Telecommunications (Primary Area for Transformation)

Lead all wired and wireless networking, telecom systems, and supporting applications

Assess current leadership, structure, and performance across the network and telecom organization

Drive modernization of network architecture, operating models, and accountability frameworks

Elevate outcomes from “good enough” performance to a best-in-class, resilient enterprise network

End-User Computing

Oversee all desktops, laptops, mobile devices, and clinical workstations

Improve clinician and employee technology experience across login workflows, device performance, and workflow efficiency

Balance security, usability, and cost in a highly regulated healthcare environment

Partner closely with clinical, operational, and security stakeholders to improve satisfaction and adoption

Service Delivery & Engineering

Lead technology service delivery and engineering functions across the enterprise

Oversee the Microsoft ecosystem (M365, backend platforms), Citrix / VDI, and virtualization technologies

Provide executive oversight to a small in-house AI development team and supporting engineering resources

Ensure consistent service quality, execution discipline, and alignment with enterprise priorities

Key Priorities

1. Network & Telecom Reset

Reassess organizational design, leadership capabilities, and performance metrics

Address gaps in accountability, talent, and execution

Modernize architecture and operating models to support scale, reliability, and growth

1. Cloud Strategy Execution

Take ownership of a newly defined cloud roadmap developed with a preferred third-party partner

Translate strategy into actionable execution plans

Drive adoption, governance, and optimization while aligning with security and compliance requirements

1. End-User & Desktop Experience Transformation

Modernize how clinicians and staff interact with technology on a daily basis

Improve login experience, system performance, and workflow efficiency

Re-evaluate legacy approaches to endpoint management, virtualization, and access models

Experience with Imprivata, VDI, and Windows-based environments is highly valued

1. Operational Stability

Maintain uptime, reliability, and performance across all technology domains

Ensure patient care and clinical operations remain fully supported while transformation initiatives are underway

Senior technology leadership experience within healthcare provider / hospital systems

Epic experience required (direct or within Epic-driven environments)

Proven success leading large, complex, multi-hospital organizations

Demonstrated ability to drive transformation across infrastructure, networking, cloud, and end-user computing

Strong experience with organizational design, leadership assessment, and change management Experience with Imprivata or similar clinical authentication technologies

Background in multi-billion-dollar healthcare systems

Cloud modernization experience in regulated environments

Strong executive presence with the ability to navigate complex organizational dynamics