IT Onsite Technician

• Provide technical support onsite to our clients at their location
• Diagnose, troubleshoot, and resolve hardware and software issues for desktops, laptops, and other peripherals
• Install, configure, and maintain hardware and software systems
• Participate in project rollouts and deployments
• Maintain accurate records of repairs, inventory, and equipment
• Communicate effectively with clients, team members, and management

Do you have experience in Customer communication?, * 2+ years of IT experience (or equivalent)

• Technical certifications such as A+ or Network+ are preferred
• Familiarity with Windows OS, Mac OS, and various software applications
• Knowledge of TCP/IP and networking protocols
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Flexibility to work outside of normal business hours, as needed

Pulled from the full job description

• Health insurance
• Vision insurance
• Dental insurance
• Life insurance, * Buddy program
• Health/ Medical insurance
• Life insurance
• Dental insurance
• Internal career development program
• Vision Insurance, * This role is a Salary Exempt position with a targeted salary range of $50,000 - $55,000 USD

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.