Technical Specialist

Must have hands on 12+ Year of experienced in Teamcenter administration, Teamcenter Upgrade & Support,

• Extensive hands on experience on Teamcenter admin activities, functionalities, configurations and Technical Architecture understanding

Hands on experienced on Teamcenter installations, configuring integrations and trouble shooting Supporting large Teamcenter implementation with 5000+ userbase Teamcenter & CAD applications integration Version and patch upgrades will be added advantage Troubleshooting issues related to performance, integrations, dispatcher services. Deploying licenses and troubleshooting Generating and configuring the reports Building in new environments, refresh from production Teamcenter Admin CAD / ECAD integration. In Depth knowledge of Teamcenter 2-Tier and 4-Tier Architecture

• Generating and configuring the reports
• Support various user issues like TC client setup, connection issues, workflow issues, data and process lock issues, import/export issues etc.
• Support Data transfer (Part, BOM and files) issues with third party applications integrated with Teamcenter (T4S, LMS)
• Create Teamcenter user training material. Document FAQs for repetitive user issues.
• Act as first point of contact for problem resolution and resolve key systemic production issues.
• Support daily Teamcenter Multisite issues in US and APAC. Troubleshoot and resolve Multisite Share, Transfer, and data sync issues.
• Excellent debugging skills and performing root cause analysis
• Excellent communication, coordination skills with customer and offshore team
• Able to translate the issue and resolution to both the parties customer and Offshore team.
• Must be prompt in response while communication with customer as well as Internal
• Following HCL practices, rules and regulations. Adherence to Information security policies

Key Responsibilities

1. To architect

   design and develop (through Team) solution for product/project & sustenance delivery

2. To support as an SME
3. To ensure knowledge up-gradation and work with new technologies so that the solution is current and meets quality standards and the client requirements
4. To train and develop team so as to ensure that there is an adequate supply of trained manpower in the said technology and deliver risks are mitigated
5. To gather specifications and deliver solutions to the client organization based on understanding of a domain or technology
6. To review project deliverables.
7. To recommend client value creation initiatives and implement industry best practices (on specific technology/product), Hands on experienced on Teamcenter installations, configuring integrations and trouble shooting Supporting large Teamcenter implementation with 5000+ userbase Teamcenter & CAD applications integration Version and patch upgrades will be added advantage Troubleshooting issues related to performance, integrations, dispatcher services. Deploying licenses and troubleshooting Generating and configuring the reports Building in new environments, refresh from production Teamcenter Admin CAD / ECAD integration. In Depth knowledge of Teamcenter 2-Tier and 4-Tier Architecture

• Generating and configuring the reports
• Support various user issues like TC client setup, connection issues, workflow issues, data and process lock issues, import/export issues etc.
• Support Data transfer (Part, BOM and files) issues with third party applications integrated with Teamcenter (T4S, LMS)
• Create Teamcenter user training material. Document FAQs for repetitive user issues.
• Act as first point of contact for problem resolution and resolve key systemic production issues.
• Support daily Teamcenter Multisite issues in US and APAC. Troubleshoot and resolve Multisite Share, Transfer, and data sync issues.
• Excellent debugging skills and performing root cause analysis
• Excellent communication, coordination skills with customer and offshore team
• Able to translate the issue and resolution to both the parties customer and Offshore team.
• Must be prompt in response while communication with customer as well as Internal
• Following HCL practices, rules and regulations. Adherence to Information security policies

Do you have experience in User training (technical support)?, Must have hands on 12+ Year of experienced in Teamcenter administration, Teamcenter Upgrade & Support,

• Extensive hands on experience on Teamcenter admin activities, functionalities, configurations and Technical Architecture understanding