Senior Specialist, Partner Integrations

We’re looking for a Senior Specialist on our Partner Integrations team to manage integrations with point-of-sale systems and aggregators used by our top restaurant partners. Externally, you’ll serve as the Technical Account Manager representing Integrations at DoorDash. Internally, you’ll strategize with our cross-functional DoorDash teams to build & operate world class integrations. This will include technical project management, go-to-market initiatives, data analysis, issue triaging, and client relationship management. You will report into a Manager on our Partner Integrations team which is a part of DoorDash’s Merchant Strategy & Operations organization., * Own the success of our Partner integrations by driving initiatives across technical teams, third party partners, and internal business stakeholders

• Identify, resolve, and escalate day-to-day integration-related issues
• Serve as the voice of DoorDash in managing external relationships with our partners, leading implementation and process improvement
• Partner with product, engineering, and growth operations to discover & drive opportunities for improvement that come from data analysis and develop strategies to build and scale our integration platform, transforming strategies into operational experiments.
• You’ll help define the integrations roadmap in collaboration with other product and operations ownersYou’ll use AI tools to automate manual processes, build new prototypes and develop product visions. You will push the boundaries of what’s possible with AI in your day-to-day work, and share what you learn with the team.

Do you have experience in Systems integration?, Do you have a Bachelor’s degree?, * You balance execution and leadership - you’re comfortable rolling up your sleeves on complex integrations while coaching others to do the same

• You’re an operator at heart - you thrive in ambiguity, move quickly, and take ownership to drive initiatives from zero to one
• You think cross-functionally - you can align engineering, product, and operations teams while keeping external partners informed and supported
• You’re a structured problem solver - you break down complex technical and operational challenges into root causes and define clear action plans to resolve them
• You manage complexity well - you’re experienced in juggling multiple workstreams, navigating resource constraints, and staying focused on outcomes
• You see the forest and the trees - you have a keen eye on the details, but you also define long-term strategies that scale and compound over time
• You’re analytical and data-driven- you use metrics and analysis to prioritize, identify issues, and influence product direction
• You’re a great communicator - you tailor your message for technical and non-technical audiences, building trust across all levels, * 2+ years of experience in technical program management, solutions engineering, technical account management, strategy & operations, or related fields, with a track record of owning complex, high-impact initiatives
• Strong technical fluency, especially in API-based integrations, with the ability to speak comfortably with product, engineering, and external partners
• Proven experience managing others, with strong people leadership instincts even in hybrid IC/Manager roles
• Experience driving results in cross-functional environments with competing priorities
• Demonstrated ability to navigate capacity trade-offs, manage risk, and communicate priorities to senior stakeholders
• Hands-on experience working with tools like SQL to support analysis and issue investigation
• Excellent written, verbal, and interpersonal communication skills
• Bachelor’s degree required

Pulled from the full job description

• Paid parental leave
• Parental leave

At DoorDash, we believe that our merchants are the driving force behind our marketplace. Our Partner Integrations team is dedicated to their success, working to build cutting-edge technology services that empower merchants to grow their businesses seamlessly. With our API Platform, we manage store, menu, and order data in real-time, serving hundreds of integrators and powering thousands of merchants. As DoorDash expands its scale and breadth of integrated delivery offerings, we are seeking talented individuals to join us and shape the future of our partner ecosystem., As a Senior Specialist, you will rapidly generate new ideas while taking ownership over metrics and moving them in the right direction. You will put together product visions, and synthesize complex analyses - all while leveraging AI to uplevel how we operate. You will stay at the forefront of how AI is reshaping the work, actively exploring new tools, automating repetitive workflows, and finding ways to accelerate timelines., We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We’re committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.