Clinical Application Specialist

The NC HIEA Application Specialist will lead technical assistance efforts by working closely with NC HIEA participants and their electronic health record (EHR) vendors to implement, improve, and maintain data integrations. This role supports NC HealthConnex data exchange services, including the provider clinical portal, by ensuring system reliability, performance, and data accuracy. This role will support the Chickasaw Behavioral Health Information Technology Pilot Program for North Carolina.

Key responsibilities include coordinating testing and deployments, supporting technical analysis efforts, and collaborating with cross-functional teams such as participants, EHR vendors, data architects, developers, analysts, and clinical stakeholders. The Application Specialist will ensure data quality, system reliability, and effective communication across teams, while serving as a primary point of contact for project updates, metrics, status reporting, and technical support.

• 5+ years in a data/applications analyst role working with healthcare data

• Experience with SQL for queries/data validation

• Strong understanding of clinical data, EHR systems, HL7 v2, and C-CDA messages

• Ability to lead technical analyses across complex EHR integrations

• Knowledge of general IT architecture principles, technical designs, and specification documents

• Understanding of HIPAA and healthcare regulatory compliance as related to EHR and HIE systems

Experience developing training materials or end user reports with regard to clinical data and clinical systems workflows * Experience working directly with EHR vendors

• Prior experience supporting state or regional HIEs

• Direct experience with Health Information Exchange (HIE) data standards and formats