TS/SCI Salesforce Technical Architect

• Serve as a trusted advisor to the client

• Identify and lead critical initiatives

• Guide customer and colleagues in rationalizing and deploying emerging technologies that drive increased business value

• Work collaboratively, having very strong communications skills, especially in teaching complex concepts and creative, prescriptive thinking

• Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution

• Manage customer expectations; negotiate solutions to complex problems with customer

• Review and correct project/program direction, approach, and key artifacts to keep programs on track, while ensuring solutions are extendable and maintainable going forward

• Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs

• Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform

• 10+ years enterprise architecture or consulting experience:

o Containerization: practical experience with managed Kubernetes offerings such as GKE, EKS, and AKS, alongside a working knowledge of the Kubernetes ecosystem and tooling (e.g., Helm, Docker, Istio).

o Cloud/Data Center: hands-on experience with Cloud Computing (infrastructure, virtualization, containerization, networking, storage, platform)

o Security & Compliance: Previous experience ushering systems through customer’s ATO process. Comprehensive understanding and application of security best practices (data encryption, access control, secure coding, network security, vulnerability management, incident response). Knowledge of operating in high-security Government cloud environments, including controls in IL5 and IL6 environments.

• Experience with Salesforce technologies, specifically Tableau and MuleSoft a bonus.

• Strong application design skills combined with strong data, integration, and security architecture skills

• Strong presentation skills. Able to effectively present and defend a point of view to a variety of audiences

• Thorough individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies

• Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience

• A great listener with the ability to connect with people in diverse roles

• Proven ability to analyze, design, and optimize business processes via technology and integration

• Resourceful and innovative thinker who can work through and solve problems * Onsite in Chantilly Virginia

• Active TS/SCI CI Poly required

• Salesforce Certified Technical Architect (CTA) or multiple Salesforce Architecture certifications

• Experience in public sector digital transformation initiatives

• Hands-on experience with Public Sector Solutions (“Agentforce Public Sector”)

• Hands-on experience with Omni Studio

• Ability to convey and convince of best practices at various levels within a large organization

• Application design and development background