Splunk Admin

Experience in Splunk products Enterprise Security, SOAR, ITSI is a plus Monitor, troubleshoot, and analyze overall health of Splunk infrastructure to include daily indexing volume, search volume, and performance, data source reporting, user activity reporting, and custom apps/dashboards/visualizations. Deep knowledge of cloud infrastructure and multiple cloud technologies (AWS, IBM & Azure) with the ability to operate in and migrate across public and private clouds. Perform root cause analysis on any issues with recommendations. Implement tactical and strategic solutions to problems. Develop, manage, and maintain documents supporting Splunk architecture and operational processes. Support day-to-day technical communication systems and incident tickets in support of operations. Certifications such as Splunk Enterprise Certified Admin, Splunk Enterprise Certified Architect, AWS Certified Solutions Architect

General skills must have: Strong customer service experience, as this position will require the candidate to engage with customer leadership. Ability to work under time constraints and adapt to changes in requirements and new projects. Availability during non-business hours to support emergency/P1 incidents Ability to assimilate information rapidly, motivated to self-study new requirements. Maintain current industry knowledge of relevant concepts, practices, and procedures. Excellent communication and documentation skills, with strong organizational and collaborative skills.