Mission Solutions Engineer

• Serve as the technical subject matter expert during customer meetings, demonstrations, evaluations, operational exercises, and mission-focused engagements.
• Support business development, capture activities, and customer interactions by clearly articulating Dragonfly’s technical capabilities, operational advantages, and mission value.
• Present technical information to operators, engineers, program managers, acquisition personnel, and senior government decision-makers.
• Represent customer needs, operational challenges, and mission requirements across internal and external stakeholder engagements.

Training, Demonstrations & Operational Support

• Conduct Dragonfly demonstrations, operator training, and mission support activities in classroom, laboratory, field, and operational environments.
• Support customer exercises, technology evaluations, operational testing events, and deployed mission activities.
• Develop and deliver training materials, operational workflows, and best practices to maximize customer effectiveness and mission success.
• Travel throughout the United States and internationally to support demonstrations, training events, exercises, customer deployments, and operational support requirements., * Assist customers in developing concepts of operation (CONOPS), mission workflows, tactics, techniques, and procedures (TTPs), and employment strategies.
• Troubleshoot hardware, software, networking, and RF-related issues in tactical, field, and austere operating environments.
• Provide direct support to operational users to ensure successful deployment, integration, and utilization of Dragonfly capabilities.
• Identify opportunities to improve customer adoption, mission effectiveness, and operational outcomes.

Requirements Development & Product Improvement

• Act as the primary liaison between operational users and engineering teams, ensuring customer requirements are represented throughout the product development lifecycle.
• Gather, document, prioritize, and communicate operational requirements, feature requests, customer feedback, and mission-driven enhancements.
• Collaborate with software, hardware, and systems engineers to improve user workflows, interfaces, system usability, and mission-focused capabilities.
• Support validation and evaluation of new features and capabilities based on customer needs and operational feedback., * Identify and develop new operational applications for Dragonfly across Electronic Warfare (EW), Signals Intelligence (SIGINT), Electronic Intelligence (ELINT), Electromagnetic Spectrum Operations (EMSO), Intelligence, Surveillance, and Reconnaissance (ISR), and related mission areas.
• Evaluate emerging mission requirements, operational challenges, and customer use cases to inform future product direction and capability development.
• Support strategic growth initiatives by identifying new mission sets, customer communities, and operational opportunities for Dragonfly deployment.
• Contribute operational expertise to product roadmaps, capability planning, and long-term mission support strategies.

Do you have experience in Windows?, * 4+ years of experience in Electronic Warfare (EW), Signals Intelligence (SIGINT), Electronic Intelligence (ELINT), Technical Signals Analysis, Technical Surveillance Countermeasures (TSCM), Electromagnetic Spectrum Operations (EMSO), SATCOM, or related RF-focused disciplines.

• Worked with RF collection, monitoring, direction-finding, geolocation, spectrum monitoring, or communications systems.
• Demonstrated understanding of Electromagnetic Spectrum Operations (EMSO), including EW, SIGINT, RF communications, and spectrum awareness.
• Supported, operated, maintained, or integrated tactical communications, ISR, EW, SIGINT, or RF sensing systems.
• Experience with HF, VHF, UHF, microwave, and SATCOM communications technologies.
• Worked in Windows and Linux operating environments.
• Presented technical concepts to both technical and non-technical audiences.
• Collaborated across operational, engineering, and customer organizations to solve complex mission challenges.
• Demonstrated strong written, verbal, and presentation communication skills.
• Worked independently in customer-facing, operational, or field-deployed environments.
• Ability and willingness to travel minimum of 25% in support of customer engagements and mission activities., * Active TS/SCI security clearance.
• Experience with RF direction finding (DF), geolocation, TDOA/FDOA, spectrum monitoring, or advanced signals analysis.
• Experience deploying and supporting edge-computing platforms, GPU-enabled systems, sensors, and tactical communications equipment.
• Familiarity with software-defined radios (SDRs), spectrum analyzers, networked RF sensors, and mission command systems.
• Familiarity with commercial wireless technologies including LTE, 5G, Wi-Fi (802.11), and associated protocols.
• Amateur Radio (HAM) Technician, General, or Amateur Extra license.
• Prior military service supporting EW, SIGINT, EMSO, CEMA, communications, cyber, intelligence, or information operations missions.
• Experience supporting field exercises, technology demonstrations, operational test events, or deployed mission environments.
• Experience translating operational requirements into product enhancements, roadmap recommendations, or new mission capabilities.
• Understanding of modern EW, SIGINT, EMSO, and RF sensing technologies supporting multi-domain operations.

Pulled from the full job description

• Paid parental leave
• Parental leave
• Health insurance
• 401(k) matching
• Paid time off
• Flexible schedule

Research Innovations, Inc. (RII) is breaking through the big, slow status quo with transformative technology that fundamentally improves the world. We build advanced software solutions for government and military missions, applying agile development and user-centered design to solve complex, mission-critical problems.

Dragonfly is RII’s next-generation electromagnetic spectrum operations platform, combining advanced sensor integration, GPU-accelerated signal processing, artificial intelligence, and autonomous spectrum operations to deliver real-time spectrum awareness, passive target detection, electronic warfare support, and mission-focused analytics across man-portable, vehicle-mounted, maritime, and airborne environments.

We are seeking a Mission Solutions Engineer to drive the growth, deployment, and operational success of Dragonfly across the Department of War, and the Army. Serving as the critical link between customers, engineering, and business development, this individual will lead technical engagements, demonstrations, training events, and field deployments while capturing operational requirements that shape future product capabilities. The ideal candidate brings hands-on experience in Electronic Warfare (EW), Signals Intelligence (SIGINT), Technical Surveillance Countermeasures (TSCM), Electromagnetic Spectrum Operations (EMSO), SATCOM, or related RF mission areas, and possesses the ability to translate complex technical capabilities into mission outcomes for both operators and senior decision-makers. This is a highly visible, customer-facing role for someone passionate about delivering operational advantage and influencing the future of spectrum dominance technologies., At RII, we believe that diversity in our workforce is critical to our success. We strive to hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes us stronger. We work to help your intellectual passions and creativity thrive. It’s one of our core values: Let your geek flag fly. We also offer all employees comprehensive benefits including: flexible work schedules, health insurance coverage, paid time off, 401k with a company match, paid parental leave, access to wellness programs and much more. You get this all from day one, and all paid for by RII. It’s all part of another of our core values: Stay human. It’s why our comfortable and colorful offices such as our headquarters, include a community game room, pantry, massage chair, and an escape room, among other amenities. It’s why we have community ambassadors and regular community events. Research Innovations Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.