Forward Deployed Engineer (Integrations)

SIDEGUIDE TECHNOLOGIES INC.
San Francisco, CA, United States
3 months ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Compensation
$160,000.0 - $220,000.0
Working hours
Regular working hours
Job source

Tech stack

Application Programming Interfaces (APIs) Software Quality Relational Databases Software Debugging Node.Js OAuth Next.js Systems Integration TypeScript Backend Stripe Production Code
+3 more
Api Design Data Pipelines Web Api

Job description

  • Own technical integration delivery for priority customers - from first API call through production scale
  • Write TypeScript/Node.js code to build, customize, and debug integrations with payments systems, cloud platforms, and third-party APIs
  • Debug complex real-world issues live with customers - crawling edge cases, data pipeline failures, infra constraints
  • Build reusable solutions and playbooks that turn one-off customer problems into repeatable wins for the team
  • Translate customer friction into clear product and engineering insights and route them to the right people
  • Work closely with core engineering on reliability, performance, and DX improvements driven by what you’re seeing in the field

Requirements

Do you have experience in Customer communication?, A strong TypeScript/Node.js engineer. You write clean, production-quality code and you’re fast. You’ve built integrations with external APIs and you understand what makes them brittle.

Experienced with payments and cloud platforms. You’ve worked with Stripe or similar billing systems. You’ve integrated with GCP, Vercel, or comparable cloud providers. You don’t need to Google the basics.

Solid on backend and data fundamentals. You can design a system, model a schema, and reason about data at scale. You know when to reach for a relational database and when not to.

Security-aware. You understand the common auth patterns - OAuth, API keys, JWTs - and you know where the traps are when integrating third-party systems.

High ownership with customers. You’re comfortable in ambiguous, high-stakes situations with real customers. You communicate clearly, set expectations honestly, and follow through.

Backgrounds that often do well: integration or platform engineers, solutions engineers who write real code, early engineers at API-first startups who owned customer-facing technical work., Intro Chat (~20 min) - Quick alignment call. We’ll talk about what you’ve built, how you work with customers under pressure, and what you’d want to tackle first.

Deep Dive Chat (~60 min) - A hands-on integration problem. We’re evaluating how you debug, how you communicate your reasoning, and how you make decisions when the requirements are incomplete.

Founder Chat (~30 min) - Culture, pace, ownership, and how you like to work. Time for your questions too.

Paid Work Trial (1-2 weeks) - Work on a real integration challenge with an actual customer use case. We evaluate on code quality, problem-solving, and how you handle ambiguity.

Benefits & conditions

Pulled from the full job description

  • Pet insurance
  • Parental leave
  • 401(k)
  • Health insurance
  • Paid time off
  • Vision insurance
  • Dental insurance, Salary that makes sense - $160,000-$220,000/year (SF, U.S.-based), based on impact, not tenure

Own a piece - Up to 0.1% equity in what you’re helping build

Generous PTO - 15 days mandatory, anything after 24 days, just ask (holidays excluded); take the time you need to recharge

Parental leave - 12 weeks fully paid, for moms and dads

Wellness stipend - $100/month for the gym, therapy, massages, or whatever keeps you human

Learning & Development - Expense up to $1,000/year toward anything that helps you grow professionally

Team offsites - A change of scenery, minus the trust falls

Sabbatical - 3 paid months off after 4 years, do something fun and new

Available to US-based full-time employees

Full coverage, no red tape - Medical, dental, and vision (100% for employees, 50% for spouse/kids) - no weird loopholes, just care that works

Life & Disability insurance - Employer-paid short-term disability, long-term disability, and life insurance - coverage for life’s curveballs

Supplemental options - Optional accident, critical illness, hospital indemnity, and voluntary life insurance for extra peace of mind

Doctegrity telehealth - Talk to a doctor from your couch

401(k) plan - Retirement might be a ways off, but future-you will thank you

Pre-tax benefits - Access to FSAs and commuter benefits (US-only) to help your wallet out a bit

Pet insurance - Because fur babies are family too

Apply for this position

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