System Administrator

As a System Administrator, you will be responsible for managing, maintaining, and optimizing Puck’s IT infrastructure to ensure reliable and secure operations across office and manufacturing environments. You will lead system performance, network stability, cybersecurity practices, and user support - balancing day-to-day support with longer-term system improvements and strategic IT initiatives.

Your day-to-day responsibilities will include:

Systems Administration

• Administering and maintaining servers, endpoints, networks, and cloud-based services to ensure system reliability and production uptime
• Implementing system monitoring, backup, and disaster recovery processes in alignment with ISO 9001 operational control and risk-based thinking
• Ensuring systems supporting manufacturing, quality, and shipping functions are controlled, available, and recoverable
• Partnering with external partners, operations, engineering, and quality teams to minimize downtime and support continuous improvement initiatives
• Planning and executing system changes in coordination with production schedules
• Developing, maintaining, and enforcing IT policies, procedures, and work instructions
• Ensuring change management practices are followed for system updates and infrastructure changes
• Maintaining asset inventories, access logs, and system documentation to support traceability and audit readiness
• Establishing escalation paths and incident response procedures

Cybersecurity & CMMC 2.0 Compliance

• Coordinating implementation and maintaining security controls aligned with CMMC 2.0 Level 1 / Level 2 requirements, including access control, identification and authentication, system patching, vulnerability remediation, endpoint protection, and incident detection and response
• Maintaining documentation, system inventories, and evidence required for cybersecurity assessments
• Coordinating with internal stakeholders to ensure secure handling of Controlled Unclassified Information (CUI) where applicable

Continuous Improvement & Risk Management

• Using data, incident trends, and audit findings to drive improvements in system reliability and security
• Evaluating emerging risks and recommending mitigation strategies
• Supporting business continuity and disaster recovery planning, This position is responsible for the direct supervision and management of all employees within the IT department, including recruiting, hiring, onboarding, directing work, performance evaluations, and ongoing coaching and development.

Physical Requirements

This role is primarily office-based. Team members must be able to:

• Sit, stand, walk, and alternate positions throughout the day
• Use hands and fingers to handle or feel objects, tools, or controls; reach with hands and arms; and climb stairs as needed
• Occasionally lift office products and supplies up to 20 lbs.

Work Environment

This role operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. This role occasionally requires entry into active manufacturing areas to support equipment, infrastructure, or on-site technical needs, where moderate noise levels, moving machinery, and industrial equipment may be present.

Travel

Some travel to various Puck locations will be required, including out-of-area and overnight travel.

Do you have experience in Windows support?, Do you have a Bachelor’s degree?, * Technical Capacity

• Problem Solving
• Communication Proficiency
• Teamwork

Required Education & Experience:

• Bachelor’s degree in Information Technology, Computer Science, or a related field - or equivalent experience
• 3-5+ years of progressive IT experience, including systems administration
• Demonstrated experience with Windows Server and Active Directory, Microsoft 365 administration, network infrastructure (firewalls, switches, VPNs), and backup, recovery, and system monitoring
• Experience supporting compliance, audits, or regulated environments

Pulled from the full job description

• AD&D insurance
• Health insurance
• Vision insurance
• Health savings account
• Dental insurance
• Flexible spending account
• Life insurance, We believe our team members deserve a benefits package as strong as the products we build. Full-time team members are eligible for benefits beginning the first of the month following 60 days of employment.

Health & Wellness

• Medical insurance through Wellmark Blue Cross Blue Shield - choice of $2,000 PPO or High Deductible Health Plan (HDHP)
• Employee-only medical premium starting at $120/month
• Free Doctor on Demand virtual visits (covered at 100% on both plans)
• Dental insurance through Delta Dental of Iowa
• Vision insurance through Delta Vision
• Health Savings Account (HSA) - eligible with HDHP enrollment
• Flexible Spending Accounts (FSA) - Health Care, Limited Purpose, and Dependent Care options

Financial Protection

• Company-paid Basic Life & AD&D Insurance (1x annual earnings up to $50,000)
• Voluntary Supplemental Life Insurance for employee, spouse, and dependents
• Voluntary Short-Term Disability - replaces up to 60% of income (up to $1,500/week)
• Voluntary Long-Term Disability - replaces up to 60% of income (up to $7,500/month)
• Voluntary Accident, Critical Illness, and Hospital Indemnity Insurance through Mutual of Omaha
• 401(k) retirement plan

Support & Well-Being

• Employee Assistance Program (EAP) through Mutual of Omaha - free, confidential support for emotional, legal, financial, and personal well-being available 24/7/365

At Puck, we are Built to Lead. We are a dynamic manufacturing company committed to delivering high-quality products and fostering a team environment where every member plays a critical role in our success. If you are a technically skilled, proactive IT professional with hands-on infrastructure and network experience who thrives on keeping systems running and organizations secure, we want to hear from you.