Systems Engineer

• Responsibility to operate and maintain enterprise Windows-based information systems and infrastructure;
• Provision, configure, update, and decommission virtual machines;
• Monitor information system resources and infrastructure and recommend optimizations;
• Plan, test, communicate and implement information system configuration changes;
• Identify information system and infrastructure contingencies and inform decision-making for contingency response.

Application Administration and Support

• Responsibility to manage the administration of line-of-business applications supporting business operations;
• Develop and maintain knowledge of the relationship between business operations and line-of-business applications;
• Manage the configuration of applications, user provisioning, licensing, and access controls;
• Provide support, troubleshooting, and issue resolution for line-of-business applications;
• Maintain relationships with external vendor support;
• Provide advanced analysis and troubleshooting for complex IT issues that have been escalated;
• Document change management and support actions in the IT service management solution;
• Own the creation, maintenance, and retirement of line-of-business application SOPs.

Cybersecurity

• Responsibility to ensure information system adherence to cybersecurity and privacy controls;
• Assist with internal and external cybersecurity audits;
• Serve as a key contributor to information system incident response and contingency recovery;
• Maintain awareness and understanding of latest cybersecurity trends;
• Continuously monitor information systems for threats, vulnerabilities, or risks.

Do you have experience in Vendor relationship building?, Do you have a Bachelor’s degree?, * Proven experience as a systems administrator, systems engineer or a similar role with a strong understanding of systems engineering principles.

• Advanced proficiency with Windows OS and Microsoft 365 administration and troubleshooting
• Familiarity with access control management including Active Directory and Entra
• Experience with information system integration with SQL Server
• Capability to automate systems tasks with scripts or available automation technologies
• Ability to work independently
• Excellent troubleshooting skills with a focus on providing technical support to users at all levels.
• Experience with Azure design, operation, maintenance, and support is a plus
• Strong communication skills with the ability to explain technical concepts to non-technical stakeholders.

Pulled from the full job description

• 401(k)
• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Health savings account
• Dental insurance, * 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Compensation Package:

• Yearly bonus
• Yearly pay