Desk Agent | Spa

Omni Amelia Island Resort
Nassau County, FL, United States
about 2 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source

Tech stack

Microsoft Excel Delphi (Programming Language) Microsoft Office

Job description

  • Support the efforts of the sales team todrivetop-linerevenue for the hotel.

  • Manages and assigns all salesinquiriesfor group, catering, and private dining sales.

  • Assist sales managers with preparation of contracts, proposals, and addendums.

  • Create departmental POs and maintain inventory of office supplies, collateral, and promotional items

  • Accurately record and process direct opportunities in hotel sales system (Delphi and Tripleseat)

  • Assist clients and media in the absence of the Sales Manager

  • Coordinateclient siteinspections and preplanning visits

  • Assist managers with RFP responses, and meeting arrangements as needed

Requirements

  • Must be self-directed, motivated and demonstrate intuitive customer service and interpersonal skills

  • Passionate for hospitality and effectively engages with internal and external clients

  • Communicates clearly, concisely, and openly in all interactions

  • Has exceptional attention to detail, organizational, analytical and time management skills

  • Multi-tasks andprioritiesin a fast-paced work environment

  • Exercises soundjudgmentevaluates situations and utilizes appropriate and creative resources to solve problems

  • Is technologically savvy, with a working knowledge of Microsoft Office, Excel, Delphi FDC and Opera preferred

Benefits & conditions

On the tip of a barrier island in northeastern Florida, award-winning Four Diamond-rated Omni Amelia Island Resort & Spa welcomes guests to a serene location overlooking the white sands of Fernandina Beach and the Atlantic Ocean. Enjoy days relaxing on the largest pool deck in northeast Florida, including an adults-only pool, family pool and splash pad. Indulge in a personalized spa treatment or squeeze in a workout at our Fitness Center. Score a “birdie” on 36 holes of championship golf or hit an ace on clay tennis courts at our Amelia Island resort. Our 402 guest rooms and suites are modern and bright with furnished balconies to enjoy uninterrupted ocean views. The resort’s restaurants cater to all tastes with family-friendly options, signature buffets and prime steak and seafood eateries. With a pristine beach, walking and biking trails and access to preserved marshlands for kayaking and paddle-boarding at your doorstep, there’s no better place for a Florida vacation than our Amelia Island beach resort. You’ll also find that our resort is the perfect backdrop for your next meeting, event or gathering, with 80,000 square feet of on-site event space. Address 39 Beach Lagoon Road, Amelia Island, FL 32034 Property Type Resort # Jobs 114

About the company

Creativity mustinfluenceeverything we do, and everyone in the hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity. We believe there is always a way to make it work. If we don’t have the solution, we dig deeper creatively to find one., Omni Hotels & Resorts exists to give guests an authentic feel for the local flavor in leading business gateways and leisure destinations across North America. From exceptional golf and spa retreats to dynamic business settings, each Omni property blends seamlessly into the local culture while featuring four-diamond services, signature restaurants, WiFi connectivity and unique wellness options.

At Omni, we dedicate ourselves to leaving a lasting impression with every guest through award-winning, personalized service. And to demonstrate our appreciation to those who are loyal to us, we offer a heightened level of recognition and rewards through our Select Guest^® loyalty program and the company’s Power of One^® associate empowerment program., Omni Hotels & Resorts is known for its exemplary company culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.

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