Information Technology Manager, up to $163,500/yr

We are seeking an experienced and forward-thinking Information Technology Manager to lead our Analyst and Helpdesk teams while supporting the broader IT organization. This role requires a strong technical foundation, proven leadership experience, and the ability to coordinate effectively across systems, network, and application teams. The ideal candidate thrives in a healthcare environment and is committed to delivering high-quality IT services that support clinical and operational excellence., * Lead, supervise, and develop the Analyst and Helpdesk teams to meet service-level commitments, project deadlines, and organizational objectives

• Manage IT staff through recruiting, hiring, onboarding, training, coaching, and performance evaluation
• Establish clear job expectations, accountability standards, and professional development pathways
• Determine workload distribution, staff scheduling, and on-call/after-hours rotations
• Coordinate cross-functional systems and network resources for IT-driven projects
• Provide after-hours, holiday, and weekend support coverage and on-call leadership as needed
• Lead or contribute to special projects assigned by IT leadership
• Perform additional duties as assigned in support of the IT Director and overall IT organization

Do you have experience in Staff supervision?, Do you have a Bachelor’s degree?, * Experience with Meditech Expanse or Athena Health Systems preferred

• Working knowledge of network, server, and systems concepts to collaborate effectively with infrastructure teams
• Strong understanding of HIPAA, change management, and IT general controls
• Ability to oversee helpdesk/service desk operations and ITSM processes
• Familiarity with HL7 messaging and interface translation preferred
• Experience supporting ancillary services and core hospital functions
• Proficiency with report writing, SQL query structures, and report distribution
• Strong communication, leadership, and problem-solving skills, * Bachelor’s degree (BS/BA) preferred, or equivalent combination of education and experience
• Ten or more years of relevant IT experience
• Seven or more years of progressive experience in healthcare, IT, or similar environments
• Three or more years of leadership or supervisory experience over technical staff
• Experience supporting hospital operations and ancillary clinical services
• Experience overseeing helpdesk/service desk operations and ITSM workflows

Certifications, Licenses & Registrations

• Technical or system certifications relevant to Microsoft, Cisco, or VMware environments are a plus

3.83.8 out of 5 stars Edwardsville, IL 62025 Up to $163,500 a year - Full-time, Pulled from the full job description

• 401(k)
• Health insurance
• Paid time off
• Dental insurance
• Life insurance, * 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off