IT Specialist (Network) (Network Administrator

The mission of the U.S. Department of Housing and Urban Development is to foster strong communities by supporting access to quality, affordable housing, expanding the housing supply, and unlocking homeownership opportunities for the American people. The Department is committed to furthering the promise of self-sufficiency in every American while promoting economic development to revitalize rural, tribal, and urban communities across the country.

This position is located in the Office of the Chief Information Officer (OCIO). This mission of OCIO is to enable delivery of HUD programs, services, and management processes by providing high-quality information technology (IT) solutions and services. The strategic goals of OCIO are to: rapidly modernize HUD’s information technology to support key business initiatives; transform the information technology infrastructure to adapt to and adopt emerging technologies; develop a cadre of highly capable IT professionals with mission critical competencies needed to meet the Department’s goals; and provide secure, rapid, and reliable data and information to our customers.

As a IT Specialist (Network) (Network Administrator), you will:

• Develop, interpret, and apply information security and information assurance policies, principles, procedures, and best practices in the use and delivery of IT networking and related systems and services throughout the system life cycle.

• Troubleshoot and assist customers with network-related issues and problems via Help Desk trouble ticketing systems, complaints received via email, verbal, or other communications channels., Candidates will be selected for a job assigned to one of the official duty stations listed in this announcement. Failure to report to duty at the location for which the candidate is selected may be grounds for a disciplinary action, including removal. Key Requirements:

• Must be U.S. Citizen or U.S. National.
• A probationary or trial period may be required. Continued employment is contingent upon supervisory certification that continued employment will benefit the Federal Service; the certification will occur no less than 30 days before the end of the probationary/trial period.
• Must successfully complete a background investigation.
• Public Trust - Background Investigation will be required.
• Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
• Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
• If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
• Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form i-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
• Obtain and use a Government-issued charge card for business-related travel.
• Please refer to “Additional Information Section for additional Conditions of Employment.”, * Supporting information technology activities for an organization (i.e., local, wide area networks, and cloud network environments in support of an enterprise infrastructure, security infrastructure, Enterprise applications, Network files and print services, User account access associated rights and privileges, and operating systems); AND
• Isolating and defining issues or conditions in systems and networks-resolving critical problems in systems and networks, and developing new approaches and techniques for use by others; AND
• Providing technical and authoritative IT support and project management.

Time-in-Grade: In addition to the above requirements, you must meet the following time-in-grade requirement, if applicable:

For the GS-13 you must have been at the GS-12 level for 52 weeks.

Time After Competitive Appointment: Candidates who are current Federal employees serving on a non-temporary competitive appointment must have served at least three months in that appointment., If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution., either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.)

• USA Jobs restricts resume uploads to a maximum of 2 pages. Resumes attached in other sections (such as “Documents” or “Other”) will not be considered in the determination of specialized experience. If multiple resumes are submitted, the resume submitted last (based on time stamp) will be the only one reviewed as a part of your application. To ensure readability, resumes must be formatted using an easy-to-read font (such as Lato, Calibri, or Arial) with a minimum font size of 10-points and margins no smaller than 0.5 inches. Failure to follow these formatting guidelines may result in disqualification from further consideration.
• To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your resume.
• For resume writing guidance, please visit USAJOBS Help Center - How do I write a resume for a federal job?, 4. Submission of any required documents identified below, if applicable: Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible)
• CURRENT AND FORMER EMPLOYEES – Documentation Relating to Your Federal Employment:
• Submit a copy of your SF-50 (Notification of Personnel Action) showing competitive service as Tenure 1 or 2 (Block 24), Position Occupied as 1 - Competitive Service (Block 34), current Grade (Block 18) and Salary (Block 20).
• Typically Award SF-50s do not provide the required information.
• If the full performance level of your position is different from the grade indicated in Block 18, please provide proof of the full performance level.
• If your highest permanent grade is different from your current grade, submit a copy of an additional SF-50 showing that grade.

• If you are currently on a Veterans’ Recruitment Appointment (VRA), submit a copy of an SF-50 indicating that type of appointment. Also, you must submit a copy of your DD214 or other documentation showing dates of service and type of discharge and any other applicable documents such as SF-15, VA letters, etc.

• FORMER FEDERAL EMPLOYEES (ELIGIBLE FOR NON-COMPETITIVE REINSTATEMENT):

• If you are a former federal employee and wish to be non-competitively reinstated for a higher grade or full performance level than which you left federal employment, you MUST provide a copy of your separation SF50 (the “position occupied” block on the SF-50 should show a “1” and your “tenure” block should show a “1” or “2”) AND the last performance appraisal you received from your federal employment which shows at least a fully successful rating. (Note: the Performance Appraisal or explanation requirement as stated above is in addition to this requirement.)

• SPECIAL HIRING AUTHORITY ELIGIBLE INDIVIDUALS: (e.g., Military Spouses, Interchange Agreement, VEOA, Schedule A Disability, etc.) please see USAJOBS Help Center - Unique Hiring Paths.

• In order to be eligible under one of these authorities, you must submit all required documentation as outlined in the applicant guide.

• LAND MANAGEMENT-BASED SPECIAL HIRING ELIGIBLE INDIVIDUALS:
• In order to be eligible under this authority you must submit all required documentation outlined in this link: here, 4. Submission of any required documents identified below, if applicable: Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible)
• CURRENT AND FORMER EMPLOYEES – Documentation Relating to Your Federal Employment:
• Submit a copy of your SF-50 (Notification of Personnel Action) showing competitive service as Tenure 1 or 2 (Block 24), Position Occupied as 1 - Competitive Service (Block 34), current Grade (Block 18) and Salary (Block 20).
• Typically Award SF-50s do not provide the required information.
• If the full performance level of your position is different from the grade indicated in Block 18, please provide proof of the full performance level.
• If your highest permanent grade is different from your current grade, submit a copy of an additional SF-50 showing that grade.

• If you are currently on a Veterans’ Recruitment Appointment (VRA), submit a copy of an SF-50 indicating that type of appointment. Also, you must submit a copy of your DD214 or other documentation showing dates of service and type of discharge and any other applicable documents such as SF-15, VA letters, etc.

• FORMER FEDERAL EMPLOYEES (ELIGIBLE FOR NON-COMPETITIVE REINSTATEMENT):

• If you are a former federal employee and wish to be non-competitively reinstated for a higher grade or full performance level than which you left federal employment, you MUST provide a copy of your separation SF50 (the “position occupied” block on the SF-50 should show a “1” and your “tenure” block should show a “1” or “2”) AND the last performance appraisal you received from your federal employment which shows at least a fully successful rating. (Note: the Performance Appraisal or explanation requirement as stated above is in addition to this requirement.)

• SPECIAL HIRING AUTHORITY ELIGIBLE INDIVIDUALS: (e.g., Military Spouses, Interchange Agreement, VEOA, Schedule A Disability, etc.) please see USAJOBS Help Center - Unique Hiring Paths.

• In order to be eligible under one of these authorities, you must submit all required documentation as outlined in the applicant guide.

• LAND MANAGEMENT-BASED SPECIAL HIRING ELIGIBLE INDIVIDUALS:

• In order to be eligible under this authority you must submit all required documentation outlined in this link: here

• CAREER TRANSITION ASSISTANCE PLAN (CTAP) OR INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) ELIGIBLE INDIVIDUALS:
• If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.

You must meet the following requirements within 30 days of the closing date of this announcement. Specialized Experience: For the GS-13 grade level, you must have one year (52 full weeks) of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service., In addition to specialized experience, individuals must have IT-related experience demonstrating each of the four competencies listed below.

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your resume., This job does not have an education qualification requirement., * Accountability

• Attention to Detail
• Customer Service
• Decision Making
• Flexibility
• Influencing/Negotiating
• Integrity/Honesty
• Interpersonal Skills
• Learning
• Reading Comprehension
• Reasoning
• Self-Management
• Stress Tolerance
• Teamwork

Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview.

If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan(CTAP)/Interagency Career Transition Assistance Plan (ICTAP)) you must be assigned the middle category or better to be rated as “well qualified” to receive special selection priority.

• We may select from this announcement or any other source to fill one or more vacancies.
• Relocation expenses will not be paid.
• Relocation incentive will not be paid.
• Recruitment incentive will not be paid.
• This is a bargaining unit position.
• This position is Exempt from the Fair Labor Standards Act (FLSA).
• HUD offers alternative and flexible work schedules.
• This announcement may be used to fill additional vacancies for similar positions across HUD. During the online application process, you will be asked to specify if you would like your application information shared with other hiring managers in the Program Office listed in this announcement or in other HUD Program Offices. Opting to share your application information will not impact your application for this announcement, nor will it guarantee further consideration for additional positions., A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.