System Engineer

· Perform ongoing maintenance and troubleshooting of servers and applications to

ensure their ongoing availability, stability, and compliance with standards and security

requirements

· Create technical documentation on all systems designs (Visio)

· Review ongoing systems security and ensure compliance with Patch Management

· Server as an escalation point for junior staff and plays as a key resource for problem

determination and resolution for other IT teams throughout the agency

· Strong SCCM\MECM configuration and Administration

· Occasional emergency after-hours support for Infrastructure outages (generally ISP

issues)

· Monitor deployed cloud resources for capacity management and scaling purposes

· Manage the security of cloud environments

· Ensures the uptime, performance, resource availability, and security of the server

infrastructure within operational guidelines

· Administration and maintenance of on-premises VMware vSphere/vCenter

environments, including host configuration, resource allocation, and performance

tuning

· Management of enterprise backup, replication, and disaster recovery (BDR) operations

Do you have experience in Teamwork?, Do you have a Associate’s degree?, The Systems Engineer, under supervision, displays a combination of strong technical skills and knowledge of systems administration. This position administers the server and cloud environment, including O365, Microsoft Azure, and on-premises Windows servers. This position reports directly to the Infrastructure Manager.

Job Responsibilities & Performance Standards:

· Advanced understanding of Windows server Infrastructure

· Review ongoing systems security and ensure compliance with Patch Management

· Experience with Azure AD Connect and syncing objects from On-prem AD to Azure AD

· Strong PowerShell Scripting

· Ability to accomplish tasks both independently and collaboratively

· Knowledge of hybrid Active Directory environment and Microsoft 365 3rd party

integrations

· Working knowledge of all Microsoft Windows Deployment Services

· Ability to work independently with minimal direction

· Ability to communicate clearly and concisely, both orally and in writing

· Professional demeanor, strong interpersonal customer service skills

· Ability to multi-task and prioritize

· Perform other duties as assigned by Management, Bachelor’s degree in a related field from an accredited college or university AND five (5) years of related experience OR Associate’s/Vocational/Technical degree in a related field from an accredited college or university AND seven (7) years of related experience OR one (1) year of experience at the lower-level Systems Analyst 3 (ITP022) or position equivalent. Note: An equivalent combination of education and job specific experience that provided the knowledge, experience and competencies required to successfully perform the job at the level listed may be substituted on a year-over-year basis. Possess SRTA’s core values of Integrity, Collaboration, Innovation, Customer Focus, and Diversity.

Preferred Qualifications:

· Strong Microsoft Azure and M365 Administration

· Contribute to the development of standards, policies, and practices for Office 365

· File server ACL management

· Advanced experience with Microsoft Intune, including Windows Autopilot,

configuration profiles, compliance policies, and application deployment.

· Own Root Cause Analysis and Problem Management for system related issues where

L1/ L2 teams cannot manage

· Experience with configuring, deploying, and managing M365 workloads for Microsoft

Teams and SharePoint

· Experience with Microsoft Entra Connect

· Expertise in Microsoft Entra ID authentication and configuring Conditional Access

Policies, including modern Authentication Strengths

· Strong understanding of Identity and Access Management (IAM) lifecycle principles,

Role Based Access Control (RBAC) and Principle of Least Privilege (PoLP) M365 Security

and Compliance-related technologies including retention policies

· Deep understanding of Active Directory, Group policies; DHCP and DNS

· Experience with Windows Server

· Experience with Email security and best practices

· Experience utilizing Microsoft 365 Admin Center reports for tenant capacity planning,

storage monitoring, and license optimization

· Write and maintain custom scripts (PowerShell) to install new settings or deployments

and remediate issues to support users

· Familiar with Change Management procedures

· Strong Written and Verbal communication skills

· Strong customer and team interaction skills

Pulled from the full job description

• Parental leave
• 401(k)
• Health insurance
• Retirement plan
• Paid time off
• Vision insurance
• Dental insurance, * 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Work Location: Hybrid remote in Atlanta, GA 30303

Pay: $70,000.00 - $80,000.00 per year, * 401(k)

• Dental insurance
• Employee assistance program
• Flexible schedule
• Parental leave
• Retirement plan