Infrastructure Specialist

Definition, maintenance, and support of Operational Smart Grids (OSG) infrastructure operational policies, standards, best practices, procedures, tools, and projects in support of efficient, resilient, and secure operations of OSG supported applications and facilities.

Directly works within technical teams and external vendors to provide operational support for a diverse set of operational enterprise services. Monitor operational performance to identify opportunities for improvement. Align the operational requirements with relevant global/corporate operational requirement(s), security framework(s) and/or associated regulatory compliance., * Provide timely responses to all incidents, tasks and requests assigned to meet Service Level Agreements.

• Work with internal clients, suppliers/contractors, project teams and other technical staff to identify, design and support technical solutions.
• Design, plan and implement changes to the environment for improvements or projects.
• Provide maintenance of infrastructure technologies following the change management process.
• Lead the technical implementation plans in support of infrastructure technologies.
• Lead the evaluation, selection, and testing of hardware and software products.
• Maintain regulatory compliance under NERC/CIP guidelines.
• Maintain high quality security controls surrounding the critical SCADA systems.
• Perform/coordinate special assignments from OSG Infrastructure Management.
• Provide 24x7 on call support.
• Provide professional and technical mentoring for team members., Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.

At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law. If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at

Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.

Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee’s management.

Must also be a self-starter/motivator for accomplishing tasks, and have the ability to work without supervision., * Organizational expert within network infrastructure, operations & security subject areas

• In-depth knowledge of professional standards and trends within area of expertise.
• Proficiency in multiple security technologies, including network security, NAC, Micro segmentation, network security architecture.
• Experience with Network Access Control deployment in a large enterprise.
• Experience with authentication systems such as RADIUS, TACACS+, SSO, LDAP + Experience planning, researching and developing security policies, standards and procedures
• SD-WAN and other tunneling/encryption transport technologies desired.
• Network Security Automation and DevOps experience is a definite plus.
• Strong Routing and Switching experience (BGP, OSPF, VPC, vain traffic engineering, Multicast, etc.)

Note: The above Key Responsibilities/Duties are not intended to be all inclusive. Employees in this position may be required to perform other related aspects of the job not listed above or listed under Purpose/Major Objectives as assigned by the supervisor.

• Must possess ability to deal collaboratively, diplomatically, and successfully with customers, co-workers and other professional colleagues, managers, and staff.
• Must be able to work effectively in a team environment, as well as work independently with limited supervision.
• Must have excellent problem-solving skills while providing first class customer service. Requires outstanding oral and written communication skills.
• Each employee must accept responsibility for their own safety and health as well as the safety and health of their fellow employees.

Qualifications:

Education: BS/BA Degree in Business, Computer Science, or other technical discipline. Will consider additional years of relevant experience and/or related technical certifications in lieu of degree requirement.

Required Experience:

Networking, Networking protocols (vxLAN, vPC, Spanning tree), Experience with Dynamic routing protocols (BGP, OSPF, EIGRP), familiarity with firewall technology, Security tools, scripting. Experience with SDN and load balancing (Associated certifications are preferred). Virtual Switching experience with Cisco Nexus Technology is a must.

Other Experience:

Position requires a minimum of seven (7) years’ experience working with infrastructure solutions in an enterprise environment. Position requires professional experience with more than one of the following areas:

Data Center Operations, Disaster Recover/Business Continuity Planning & Execution, Security & Compliance Management, Fundamental or High Level understanding of UNIX Operating Systems (OS), Linux OS, Microsoft OS, VMware, Citrix.

• Competitive benefits and growth opportunities
• Generous performance-based bonuses
• 12% 401(k) match
• Comprehensive health, dental, and vision insurance
• Tuition reimbursement
• Professional development and clear career-advancement pathways