IT Systems Administrator

Hands-on senior IT systems administrator responsible for administering Google Workspace and Microsoft 365 environments, endpoint and MDM support across ChromeOS/Windows/macOS, SaaS administration, help desk support, and executing compliance controls (CMMC/NIST800-171/ISO27001/SOC2). Uses AI tools to automate IT workflows, supports engineering teams’ toolchains, and assists in audit readiness and evidence collection., TechTorch is seeking a Senior IT Systems Administrator to serve as a hands-on execution layer within our technology operations team. This individual will work under the direction of senior technical staff who define architecture and policy, translating those directives into reliable, compliant day-to-day IT operations.

The ideal candidate thrives in structured but fast-moving engineering environments, is deeply fluent in Google Workspace and Microsoft 365 administration, and brings a proactive, AI-augmented approach to IT operations. You will not be designing the strategy - you will be the person who makes it real, consistently and correctly., Platform Administration

• Administer and maintain TechTorch environments across Google Workspace (user lifecycle, groups, Drive policies, Vault, Meet, security settings) and Microsoft 365 (Exchange Online, SharePoint, Teams, Intune, Entra ID/Azure AD)

• Administer and support business applications (for example, QBO, Asana, etc.) and other SaaS tools as directed

• Serve as the primary remote help desk resource for end users across the organization

Endpoint Support

• Provide endpoint support across ChromeOS, Windows, and macOS devices

• Manage device enrollment, configuration, and policy enforcement via MDM platforms (Google Admin, Intune, or equivalent)

• Troubleshoot hardware, OS, and application issues remotely with minimal escalation

Compliance & Policy Execution

• Execute technology controls and configurations in alignment with CMMC/NIST 800-171, ISO 27001, and SOC 2 requirements

• Implement and enforce access controls, audit logging, data handling policies, and security configurations as defined by senior staff

• Support audit readiness activities including evidence collection, policy documentation, and control testing

• Add or modify system capabilities to address evolving compliance requirements, implementing the solution rather than defining it

AI-Augmented Operations

• Actively apply AI tools (e.g., Claude, Copilot, Gemini) to streamline IT workflows, automate repetitive tasks, and accelerate troubleshooting

• Stay current on how AI is reshaping IT operations and bring practical applications to the team

Engineering Environment Support

• Support IT needs within an engineering-oriented organization that operates across a connected digital thread of tools and data

• Quickly learn and adapt to specialized tools and workflows used by engineering teams without requiring deep domain expertise

• Maintain awareness of how IT infrastructure intersects with engineering processes, data flows, and toolchains

• 5-8 years of hands-on IT administration experience in a product engineering and manufacturing environment

• Expert-level Google Workspace administration (Users, Groups, Drive, Security, Vault, Admin Console)

• Proficient Microsoft 365 tenant administration (Exchange, SharePoint, Teams, Intune, Entra ID)

• Demonstrated endpoint support experience across ChromeOS, Windows, and macOS

• Familiarity with CMMC/NIST 800-171, ISO 27001, and/or SOC 2 control implementation

• Experience administering SaaS tools (for example, QBO, Asana, etc.)

• Strong remote help desk and user support skills; able to resolve issues efficiently without in-person access

• Comfortable working in a task-execution role where architecture and policy decisions are made upstream

• Familiarity with the use of AI tools to improve personal productivity and IT operations

• U.S. citizen or lawful permanent resident (green card holder)

PREFERRED QUALIFICATIONS

• Experience supporting engineering teams or organizations with an engineering-oriented digital thread

• Familiarity with MDM policy enforcement and endpoint compliance tooling

• Exposure to GRC tools or compliance management platforms

• Experience in a startup, growth-stage, or lean IT environment where adaptability is essential

• Google Workspace Administrator or Microsoft 365 certifications (not required but a plus)

At TechTorch, we’re a bunch of non-conformists who believe the way technology consulting works today is fundamentally broken - and we’ve set out to redefine it. We combine the speed of a startup with the rigor demanded by the world’s most sophisticated clients, delivering AI-powered solutions that create measurable impact. Our leadership team brings deep roots in top-tier consulting as well as operator experience at Fortune 500 companies such as Cisco and Nike. Bootstrapped and profitable, we are growing fast and we’re just getting started.