IT Tech 1

Job Summary: In accordance with the organization’s mission, vision and values, the IT Tech I is responsible for IT department and equipment. The following duties will apply:

Duties

• Perform regular maintenance to computer files and equipment throughout the agency.
• Directly communicate suggestions, concerns and/or complaints to the Department Director.
• Troubleshoot computer, server and electronic record issues throughout the agency.
• Maintain a professional working relationship with vendors or their intermediaries.
• Assist in training and co-facilitation of electronic record keeping issues for staff.
• Promulgate and maintain security for agency computer system in compliance with 42 CFR and HIPPA laws and agency policy and procedure.
• Responsible for pro-active spreadsheet with regards to IT issues.
• Perform other duties and functions as directed.

Do you have a valid Driver’s License license?, Do you have experience in IT department experience?, Do you have a Associate’s degree?, Minimum Qualifications: Associates Degree and five years of experience in information technology field. Valid NYS Drivers’ License. Bachelors Degree preferred., * Demonstrated ability to communicate effectively and work cooperatively with culturally diverse persons, staff and vendors.

• Excellent computer skills.
• Excellent written and verbal communication skills.
• Ability to multi-task, have good problem solving & time management skills and the ability to remain calm in a crisis.