Implementation Project Manager
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Role details
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Job description
The Implementation Project Manager is responsible for leading the planning, execution, and delivery of projects involving the deployment of the North Star system, related processes, and vendor-supported service implementation for internal teams. This position ensures projects are completed on time, within budget, and in compliance with quality, contractual, and regulatory requirements., * Project Leadership and Planning: Develop detailed project plans, timelines, milestones, and deliverables; prioritize tasks and manage project scope throughout the implementation lifecycle.
- Vendor and Stakeholder Management: Serve as the primary liaison between the North Star vendor and internal teams; communicate project progress, coordinate activities, and resolve implementation issues.
- Process and System Deployment: Oversee the integration of software and operational processes to ensure smooth adoption, effective functionality, and minimal disruption to operations.
- Resource and Budget Management: Allocate resources, manage project-related expenditures, and ensure compliance with organizational financial guidelines.
- Quality Assurance: Conduct reviews, testing, and validation activities to ensure deliverables meet vendor expectations and internal standards.
- Training and Support: Provide user training and post-implementation support to help staff effectively utilize new systems and processes.
- Documentation: Maintain thorough project documentation, including project plans, status reports, implementation guides, and post-implementation reviews.
- On-Site Work: Attend vendor meetings, operational set-ups, process reviews, and training sessions; develop training guidelines and train staff as needed.
Requirements
Do you have experience in Vendor relationship building?, Do you have a Bachelor’s degree?, Education: Bachelor’s degree in business administration, Project Management, Information Systems, Human Resources, or a related field preferred. Experience: Minimum of five years of project management, implementation, systems deployment, or related experience. Experience working with SaaS platforms, CRM systems, vendor coordination, and cross-functional teams is strongly preferred. Work Schedule: Temporary position with a schedule of Monday, Wednesday, and Friday. Hours TBD . This role may require attendance at meetings, operational set-ups, training sessions, and occasional on-site work as needed., * Knowledge of project management methodologies such as Agile, Waterfall, and system implementation best practices.
- Ability to manage vendors, coordinate procurement-related activities, and maintain productive working relationships across departments.
- Experience with process design, software implementation, workflow improvement, and change management.
- Strong organizational, analytical, problem-solving, communication, and leadership skills.
- Ability to manage multiple priorities, meet deadlines, and work collaboratively in a cross-functional environment., Preferred certifications include PMP, PMI, CAPM, ECFC, CTP, EPIC, or other relevant project management or systems implementation credentials.
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