Lead Production Infrastructure Support/SRE

My client is seeking a hands-on Production Infrastructure Support Lead to oversee a globally distributed function responsible for mission-critical trading infrastructure and platform services.

This is an opportunity to lead a high-performing engineering support team (they’re hiring both for a global and regional lead).

You’ll play a key role in driving reliability, automation, operational excellence, and scalability across a complex global infrastructure estate supporting front-office trading systems.

Role

• Lead and coordinate a global infrastructure engineering function
• Heavy involvement in process improvement, automation, and tooling
• Partner with engineering and platform teams to improve observability, self-service, and incident response capabilities
• Remain hands-on with troubleshooting, outage management, and critical production incidents
• Mentor and develop engineers across multiple regions within a collaborative engineering culture

• Strong Linux/Unix systems administration experience within enterprise or trading environments
• Previous experience leading infrastructure, platform, or production support teams
• Excellent understanding of CI/CD, automation, orchestration, and modern infrastructure tooling
• Experience with configuration management and automation tools such as Ansible, Puppet, or Chef
• Strong networking fundamentals including TCP/IP, multicast, NTP/PTP, and packet-level troubleshooting
• Experience supporting highly available, business-critical environments under pressure
• Strong communication, organisational, and stakeholder management skills
• Knowledge of storage technologies such as NFS or distributed file systems is beneficial
• ITIL or service management exposure is advantageous

Sells

• Lead a globally distributed team supporting mission-critical trading systems
• Highly technical, hands-on leadership role with real ownership and impact
• Work alongside elite engineers within a fast-moving trading environment
• Strong focus on automation, scalability, and operational innovation
• Opportunity to shape support strategy and platform reliability at a global scale
• Collaborative, engineering-first culture with significant growth potential