Senior Data Analyst

The Sr. Data Analyst is responsible for designing and implementing data-driven solutions to improve efficiency and accuracy within the Customer Financial Services (CFS) function.

This role focuses on:

• Building metrics, KPIs, and dashboards
• Ensuring data governance, quality, and integrity
• Partnering with cross-functional teams to deliver insights
• Supporting leadership with actionable analytics, Data Analytics & Reporting
• Design and develop metrics and reporting frameworks using:
• Power BI
• Power Query
• Excel, Access
• Create and track KPIs across CFS
• Provide insights and recommendations to senior leadership
• Build and maintain management dashboards

Data Modeling & Insights

• Develop reporting models to improve efficiency and data accuracy
• Identify trends, anomalies, and data inconsistencies
• Perform root cause analysis (RCA) to solve business problems
• Support data mining and trend analysis for Chargebacks & Rebates

Cross-Functional Collaboration

• Partner with:
• Chargeback team
• Credit & Collections
• Customer Master
• Rebate teams
• Provide reporting support and assist in strategic initiatives
• Align with Commercial Excellence on customer data integrity

Process Improvement

• Assist in value stream mapping
• Improve inefficient processes
• Enhance reporting automation and workflow efficiency

Data Governance & Quality

• Establish and maintain data governance standards
• Ensure data quality, consistency, and integrity
• Define data requirements and quality metrics
• Implement best practices in data management

Communication

• Clearly communicate insights and findings to stakeholders
• Translate data into business-friendly insights

Compliance

• Adhere to company policies related to:
• Health & Safety
• Environment & Energy
• Quality Management Systems

Management Scope

• Individual Contributor role (no direct reports)

• Bachelor’s degree in:
• Finance
• Mathematics
• Computer Science
• OR
• equivalent experience

Experience Required

• 5-8 years in:
• Finance
• Chargebacks
• Credit & Collections
• Master Data
• Rebates

Technical Skills Required

• Advanced Excel / Power Query / Access
• Working knowledge of SQL
• Experience with relational databases
• Familiarity with BI tools:
• Power BI
• Qlik (preferred)
• Data governance knowledge

Preferred

• Experience with:
• Financial Statements
• Chargebacks & Rebates
• Model N
• Pharmaceutical industry exposure
• SAP experience

Core Competencies

• Strong analytical and problem-solving skills
• Ability to work independently in complex environments
• Attention to detail with strategic thinking
• Ability to handle ambiguity and drive insights
• Effective collaboration and communication skills
• Physical Requirements
• Sedentary role
• Sitting for extended periods (majority of the day)

Pay: $40.00 - $44.83 per hour