Solutions Architect -- Web

• Lead structured discovery sessions with business owners, product managers, and commercial leads to translate KPIs and OKRs - conversion rate, AOV, customer LTV, fulfilment efficiency - into platform decisions.
• Produce Business Requirements Documents (BRDs) and Solution Design Documents (SDDs) that map every technical decision back to a measurable business outcome.
• Present solution blueprints, trade-off analyses, and implementation roadmaps to Digital stakeholders with clarity and confidence.
• Facilitate prioritisation workshops (MoSCoW, RICE) to align stakeholders on scope, sequencing, and ROI - and act as the trusted advisor who challenges scope creep in favour of long-term platform health.
• Identify and articulate the commercial impact of technical debt and architectural trade-offs in terms non-technical stakeholders understand.
• Contribute to pre-sales RFPs and proposals, with a sharp focus on articulating business value over feature lists.

Shopify Best Practices & Platform Governance

• Own and enforce implementation standards across all Shopify engagements: Online Store 2.0 architecture (Sections Everywhere, JSON templates, app blocks - no legacy hardcoded Liquid patterns). Define and uphold performance budgets: Lighthouse scores
• 90, LCP < 2.5s, CLS < 0.1 - gating deployments against regressions.
• Establish Shopify Plus governance: Checkout Extensibility standards, Shopify Functions usage policies, Flow automation naming conventions, and Metafield/Metaobject architecture.
• Run a formal App Governance framework evaluating every app addition for data ownership, performance impact, redundancy risk, and vendor lock-in.
• Design integrations using event-driven, webhook-based patterns with idempotent processing, retry logic, and dead-letter queues - never synchronous polling.
• Mandate API versioning discipline: stay within two major Shopify API versions, maintain a deprecation calendar, and never ship on a deprecated API version., * Define end-to-end solution architectures for Shopify Plus implementations including headless storefronts (Hydrogen/Oxygen), multi-region setups, and B2B commerce.
• Architect and oversee integrations connecting Shopify with ERP, OMS, PIM, CRM, 3PL, and marketing platforms using scalable, maintainable patterns.
• Evaluate build vs. buy trade-offs for third-party apps, custom apps, and platform extensions based on business need and total cost of ownership.

Technical Leadership & Delivery

• Mentor engineers, conduct architecture reviews, and drive continuous improvement in engineering practices and standards adoption.
• Define and track success metrics for every implementation - ensuring post-launch measurement is in place from day one.
• Own the Architecture Decision Log (ADR), produce high-quality documentation, and ensure business rationale is captured alongside every significant technical choice.

Do you have experience in Stakeholder management?, * 6+ years in solution architecture, technical consulting, or senior engineering with a commerce focus.

• 3+ years hands-on with Shopify Plus - owning architecture decisions end to end in an agency, SI, or in-house enterprise setting.
• Demonstrable track record of translating business strategy into Shopify implementations with documented commercial outcomes (conversion uplift, revenue impact, time-to-market improvements).
• Expert-level knowledge of the Shopify Plus platform: Admin API, Storefront API, Checkout Extensions, Shopify Functions, Flow, Markets, B2B, and Metafields.
• Proficient in Liquid, Online Store 2.0 architecture, and theme performance optimisation.
• Solid foundation in web architecture: REST/GraphQL APIs, event-driven integration patterns, CDN strategy, and cloud infrastructure (AWS / GCP / Azure).
• Able to produce high-quality solution documentation - BRDs, SDDs, ADRs, and executive-level presentations - and communicate technical trade-offs to VP/C-level audiences.
• Strong commercial acumen: understands P&L impact of technical decisions and frames recommendations accordingly., * Shopify Partner or Shopify Plus Partner agency background with multiple enterprise merchant deployments.
• Experience with headless/composable commerce patterns: Hydrogen/Remix, Next.js storefronts, and MACH architecture principles.
• Background in digital analytics: GA4, server-side tagging, Segment CDP, and attribution modelling.
• Experience with D2C and B2B commerce models on Shopify, including wholesale, net-term pricing, and company accounts.
• Exposure to internationalisation and cross-border commerce: Shopify Markets, multi-currency, localisation, and tax compliance.
• Relevant certifications: AWS Solutions Architect, Google Professional Cloud Architect, or equivalent.

Pulled from the full job description

• Tuition reimbursement
• 401(k) matching
• Paid time off, * Catered lunches every Wednesday
• Generous PTO + 2 floating holidays
• 401k match
• Free phone case and screen protectors
• 50% discount on all ZAGG products
• Tuition reimbursement