Technical Writer / Training Specialist
Cyber Resource Provider LLC
United States
2 months ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source
Tech stack
Agile Methodology
Microsoft Azure
Software Documentation
Information Engineering
Extract Transform Load (ETL)
DevOps
Microsoft Visio
Systems Development Life Cycle
Office365
Cloud Migration
Azure Synapse Analytics
Software Version Control
+1 more
Databricks
Job description
Seeking a Technical Writer / Training Specialist to create comprehensive technical documentation, operational procedures, training materials, and knowledge transfer programs supporting enterprise data engineering and cloud modernization initiatives. The ideal candidate combines strong technical writing expertise with the ability to develop engaging training content for technical and operational audiences., * Develop technical design documents, architecture documentation, and implementation guides.
- Create source-to-target mapping documentation and process flow diagrams.
- Prepare operational runbooks, support procedures, troubleshooting guides, and administrator manuals.
- Document ETL workflows, Azure configurations, deployment processes, and monitoring procedures.
- Develop training curricula, user guides, quick reference materials, and presentation decks.
- Deliver instructor-led and role-based technical training sessions.
- Create knowledge transfer plans and conduct walkthrough sessions.
- Develop FAQs, recorded training content, and onboarding materials.
- Collaborate with architects, engineers, analysts, and support teams to gather technical information.
- Ensure documentation standards, version control, and content quality are maintained.
Requirements
- Technical Documentation Development
- Training Material Development
- Knowledge Transfer Planning
- Process Documentation
- Microsoft Office 365 Suite
- Visio or Diagramming Tools
- Documentation Standards and Governance
- Technical Editing and Content Management
- Presentation Development
- Learning Management Concepts
- Business and Technical Writing, * Experience documenting Azure Cloud, Data Engineering, or ETL solutions
- Familiarity with Azure Databricks, Azure Synapse Analytics, and Azure DevOps
- Experience developing technical training programs for IT teams
- Knowledge of SDLC, Agile, and DevOps methodologies
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