Lead Technician, IT Support

The IT Support Technician, Lead, performs a variety of technical support services related to the installation, operation, repair, and diagnosis of computer equipment and related services. Also provides technical support assistance to both IT Support technicians and end users as needed. Leads projects and manages special requests as needed. The Lead will act as a Subject Matter Expert (SME) for the department and will provide assistance and training to the IT Support Technicians as needed.

• A combination of education and experience equivalent to a Bachelor’s Degree in Computer Information Systems or Computer Science (preferred) and 4-8 years of experience in computer support, troubleshooting, repair work, and system administration.\n
• Certified as an “A+ Certified Technician” preferred.\n
• ITIL Foundations certification is strongly preferred\n
• Valid California driver’s License, automobile, and auto insurance for traveling to remote facilities.\n
• Epic Hyperspace knowledge is preferred.\n

n \nCompensation\n \n $34.87 - $43.58 hourly\n \n \nCompensation Disclaimer\n \n Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate’s value and the role’s strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.\n \n \nBenefits & Career Development\n \n \n

• Medical, Dental and Vision insurance\n
• 403(b) Retirement savings plans with employer matching contributions\n
• Flexible Spending Accounts\n
• Commuter Flexible Spending\n
• Career Advancement & Development opportunities\n
• Paid Time Off & Holidays\n
• Paid CME Days \n
• Malpractice insurance and tail coverage\n
• Tuition Reimbursement Program\n
• Corporate Employee Discounts\n
• Employee Referral Bonus Program\n
• Pet Care Insurance\n

\n \nJob Advertisement & Application Compliance Statement\n \n AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.\n \n \nRemote Type: In Person\n \n \nAbout US: \n As the nation’s largest Federally Qualified Health Center (FQHC), AltaMed is at the forefront of providing affordable, high-quality health care to underserved communities in Los Angeles and Orange Counties. At AltaMed, you will have the opportunity to work with a diverse team of dedicated professionals who are passionate about making a difference and supporting our community of over 400,000 patients. \n \n, n We are committed to promoting equality and inclusivity beyond our recruitment and hiring processes. We aim to create a respectful, valued, and inclusive workplace through training, advancement opportunities, and access to resources and support. We focus on fostering a diverse workforce because it enriches our organization and improves our ability to effectively serve our clients and community. We encourage individuals from all backgrounds to apply and join us in our mission to create a positive impact.\n \n PI285440793”, “hiringOrganization”: {“@type”: “Organization”, “name”: “AltaMed Health Services”}, “jobLocation”: {“address”: {“addressCountry”: “United States”, “streetAddress”: “Not specified”, “@type”: “PostalAddress”, “postalCode”: “90022”, “addressLocality”: “Commerce”, “addressRegion”: “California - CA”}, “@type”: “Place”}, “industry”: “”, “identifier”: {“@type”: “PropertyValue”, “name”: “AltaMed Health Services”, “value”: “285440793”}, “baseSalary”: {“@type”: “MonetaryAmount”, “currency”: “USD”, “value”: {“@type”: “QuantitativeValue”, “value”: “Competitive”, “unitText”