Label Systems & Process Lead

Almac Group
Armagh City, Banbridge and Craigavon, UK
2 months ago
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Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Working hours
Regular working hours

Tech stack

Adobe Illustrator Software Requirements Analysis GXP

Job description

Driving the design and evolution of Label Services systems, processes, and automation The Opportunity Clinical Services plays a critical role in supporting global clinical trials by delivering expert services that ensure treatments reach patients safely and efficiently. Within this, Label Services is key to ensuring accuracy, compliance, and consistency in how clinical trial materials are labelled and managed. We’re pleased to offer an exciting secondment opportunity for a Label Technical Lead, where you will act as the technical subject matter expert shaping how our Label Services processes, systems, and technologies are designed and delivered globally. In this role, you will work closely with operational teams and stakeholders to translate real-world challenges into practical technical solutions. You’ll help define how processes and systems should work, ensuring they are efficient, scalable, and aligned with regulatory requirements. In simple terms, this role acts as the bridge between Label Services operations and technical/system solutions, ensuring the tools and processes we use work effectively for the teams who rely on them. Day-to-day, you’ll be involved in:

  • Acting as the technical authority for Label Services workflows, systems, and automation
  • Translating operational needs into clear, user-friendly system and process requirements
  • Driving consistency and standardisation across global processes, templates, and workflows
  • Supporting risk assessment and change control, ensuring changes are implemented in a compliant and controlled way
  • Providing oversight of systems, tools, and automation, helping teams adopt new technologies effectively
  • Supporting teams through guidance, training, and problem-solving for complex technical issues
  • Identifying opportunities to improve processes and enable future digital solutions

This is a highly collaborative role where you’ll influence how Label Services evolves, helping to ensure we deliver safe, reliable, and high-quality solutions for our customers worldwide. Joining Almac means becoming part of a fast-paced, growing organisation within a highly regulated industry. We offer a supportive and collaborative working environment, with excellent opportunities for learning, development and long-term career progression across the Almac Group. Our approach is simple - we support, develop and reward our people, build fulfilling careers and together we advance human health. More information can be found here; Life at Almac - Almac

Requirements

To thrive in this role, you’ll bring a strong combination of technical expertise, problem-solving ability, and the confidence to work across teams and influence decisions. You’ll be comfortable working in a regulated environment and translating complex requirements into practical solutions.

  • Degree or significant previous experience in a clinical, customer-facing labelling technical role
  • Experience working in regulated environments (e.g. GxP)
  • Proven ability to translate business or operational needs into technical/system requirements
  • Strong track record of delivering projects and achieving results
  • Ability to work across functions and influence without direct authority
  • Clear communication skills, with the ability to explain technical concepts to non-technical audiences
  • Strong organisational skills with the ability to manage multiple priorities effectively

Desirable:

  • Experience with label services, artwork management, or regulated document workflows (e.g. Illustrator, Prisym)
  • Exposure to automation, structured data, or system-driven content
  • Experience supporting system upgrades or new technology implementations
  • Knowledge of SOPs, governance frameworks, or business improvement techniques

Applicants must have eligibility to work in the UK/IE with no restrictions OR possess a valid work permit that will allow you to take up full time employment in the UK/IE.

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