Remote Service Manager - Remote

Ashdown Group
Halifax, UK
about 2 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
£36,500.0
Working hours
Regular working hours
Job source

Tech stack

Data Analysis Remote Service Software

Job description

A national charity is looking for a Contracts Manager to join their team on a remote basis. This role will manage and oversee contract delivery for the southern region of the organisation from the midlands down to the south coast. Duties will include:

  • Ensuring contract and service delivery is taking place as per SLA’s (contract analysis / KPI’s)

  • Ensuring staff allocation is effective in each region

  • Stakeholder management

  • Analysing and interpreting data against service and financial outcomes

  • Advising Operations Manager on outputs and improvement areas

-Reporting on and reviewing performance

  • Ensuring effective processes across delivery

  • Work with stakeholders to review service delivery

Requirements

Excellent organisational and reporting skills

  • Strong stakeholder management experience

  • Proven ability to analyse and interpret data

  • Understanding of service delivery and measuring effectiveness

Benefits & conditions

Salary up to £36,500 plus 28 days holiday (+ bank holidays)

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