Solutions Architect

DroneDeploy, Inc.

Houston, TX, United States

2 months ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Expert

Experience required

5 years minimum

Working hours

Regular working hours

Job source

welcometothejungle.com

Tech stack

Artificial Intelligence Computing Platforms Systems Engineering Interoperability Software Systems Mobile Robots

Job description

DroneDeploy is looking for a Senior Solution Architect to serve as a trusted technical advisor across the customer lifecycle, helping customers design, validate, and deploy solutions that solve real-world operational challenges
This role reports to the Senior Director of Solutions Engineering and sits within a team of technical specialists who support both pre-sales and post-sales work across complex, high-value customer programs
You will partner closely with Sales, Customer Success, Product, Engineering, and other cross-functional teams to translate business goals, field constraints, and technical requirements into scalable solutions on the DroneDeploy platform. The role spans discovery, solution architecture, demonstrations, proof of concepts, deployments, integrations, training, and ongoing optimization
This role is especially well suited to someone who combines consultative customer skills with strong technical depth in robotics, physical AI, AI agents, and hardware/software integrations.
You may help customers operationalize emerging workflows involving ground robotics, docked drones, connectivity, and industrial reality capture, while also bringing field insights back into product and process improvements
This role is expected to regularly use AI tooling to improve research, solution design, technical content creation, troubleshooting, workflow documentation, and internal enablement while maintaining sound technical practices and customer trust
Partner with prospective and existing customers to understand business goals, operational workflows, technical constraints, and success criteria
Architect scalable solutions that align customer needs with DroneDeploy product capabilities, implementation requirements, and long-term value
Lead technical discovery, solution scoping, demonstrations, proof of concepts, and validation activities for complex customer opportunities
Support deployments and implementations, including configuration, integration planning, training, troubleshooting, and optimization
Act as the primary technical advisor in customer-facing engagements, clearly communicating risks, tradeoffs, recommendations, and next steps to technical and non-technical stakeholders
Guide customers through hardware, connectivity, and interoperability considerations across robotics, docks, sensors, infrastructure, and software systems
Partner with Product and Engineering to define, test, and improve emerging workflows across robotics, walkthrough AI, automation, and related reality capture use cases
Bring structured field feedback into roadmap and product improvement discussions to improve adoption, reliability, and solution quality
Develop playbooks, documentation, demos, and enablement assets that improve repeatability and scale across the Solutions team
Support technical responses for proposals, RFPs, business cases, and executive-facing customer presentations
Identify opportunities to streamline workflows and reduce operational friction through tooling, automation, and process improvements
Mentor internal teammates on solution design, deployment practices, and field learnings

Requirements

Bachelor’s degree in Engineering, Computer Science, a related technical field, or equivalent practical experience
Proficiency with Python, ROS, or similar tools used in robotics and automation integration
Demonstrated ability working with complex software platforms and integrated hardware/software systems in real-world environments
8+ years experience in solutions architecture, solutions engineering, systems engineering, technical consulting, or a similar customer-facing technical role
Background in construction, industrial operations, or large-scale infrastructure projects is a plus
Strong project and program coordination skills, including managing multiple workstreams, dependencies, risks, and timelines
Proven history of leading technical discovery, solution validation, proof of concepts, and customer deployments across pre-sales and post-sales motions
Demonstrated ability in technical deployments, implementations, or field-based solution delivery
Success working cross-functionally with go-to-market teams, Product, Engineering, and Customer Success
Background in ground robotics, quadrupeds, mobile robots, or embodied AI systems
Knowledge of connectivity, infrastructure, networking, power systems, hardware/software interoperability, or operational field workflows

Benefits & conditions

Hybrid Workplace - We believe that people do best when they’re happy at work. Whether you’re happiest working from home or want to join us in the office, it’s OK with us
Great Benefits - It’s important to support physical and mental well-being, so we offer the kind of benefits that help meet employee needs and those of their dependents
Growth and Development - We’re in a dynamic and innovative industry and we’re committed to investing in our employees to ensure they’re growing, creating, and breaking new ground in their careers
Work/Life Balance - Time away from work is important to recharge your batteries and enjoy life. We provide flexible hours and paid time off, and work with employees to support their priorities