Production Support (Remote)

We are seeking experienced Production Support Engineers to provide operational support for a critical enterprise application migrating from an on-premises environment to Microsoft Azure. This role will focus on maintaining system availability, monitoring performance, troubleshooting issues, and ensuring the stability and security of the application in a cloud environment. The ideal candidate will have strong hands-on experience in Azure operations, incident management, and cloud infrastructure support., * Provide day-to-day production support for applications running in Azure

• Monitor system health, performance, and availability using Azure monitoring tools
• Troubleshoot and resolve incidents, outages, and performance issues
• Conduct root cause analysis (RCA) and implement corrective actions
• Support change and release management processes
• Optimize performance and capacity planning for cloud-based systemsMaintain and support Azure infrastructure, networking, and security configurations

Do you have experience in Vulnerability management?, Core Azure Skills

• Hands-on experience with Azure services:
• Virtual Machines (VMs), App Services, AKS (Azure Kubernetes Service), Azure Functions, Storage, Networking
• Experience with infrastructure-as-code tools:
• ARM templates, Bicep, or Terraform
• Identity and access management:Azure AD (Entra ID), RBAC, managed identities

Operations & Support

• Experience with monitoring and alerting tools:
• Azure Monitor, Log Analytics, Application Insights
• Strong incident management and troubleshooting skills
• Experience performing root cause analysis (RCA)
• Knowledge of performance tuning and capacity managementFamiliarity with ITIL-based change and release management

Networking

• Understanding of:
• VNets, subnets, and NSGs
• Load balancers and Application Gateway
• VPN / ExpressRoute fundamentals
• DNS and traffic routing

Security & Compliance

• Experience with:
• Azure Security Center / Defender for Cloud
• Key Vault and secrets managementPatch management and vulnerability remediation

3.53.5 out of 5 stars Seattle, WA Remote $60 - $65 an hour - Full-time, Pulled from the full job description

• 401(k)
• Health insurance
• Dental insurance
• Paid sick time
• Life insurance
• Disability insurance, Paid sick leave, Medical/Dental (optional), 401 (k) Retirement Plan (optional), Employer Paid Life Insurance, Employer Paid Short Term Disability, Optional Life Insurance.