Desktop Support
Resource Logistics, Inc.
Elida, OH, United States
about 2 months ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Compensation
$47,840.0
Working hours
Regular working hours
Job source
Tech stack
Microsoft Access
IMac
Application Configuration Access Protocols
Business Software
Imaging Technology
Microsoft Office
Smart Cards
Tablet Computers
Break Fix
Deployment Automation
Job description
· Primary and secondary skills: 3+ years of desktop support experience in a large organization.
- Building machines with Autopilot.
- Break-fix support for Laptop, desktop, tablets and associated hardware peripherals.
- IMAC support including large scale/bulk office moves/re-stack activities (all moves).
- Support for Operating System, base load software, MS Office suite and other business application.
- Support for the Imaging devices (print/scan/copy/fax) that includes printers and MFDs.
- Access related issues with smart card, password and security, application configuration and troubleshooting, and general inquiries.
Requirements
Do you have experience in User training (technical support)?
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