OT/IT & Data Systems Engineer

An exciting opportunity is now available for an IT & Data Systems Engineer, to join a leading manufacturing business, with an ambitious systems development program.

Due to the nature of the manufacturing operational environment, technology issues will have a direct impact on production uptime, safety and customer delivery, and a Production-first mindset is key!

Main Purpose of Role:

• To own and improve the reliability of factory-floor systems and production data flows, bridging IT, Operational Technology and business reporting needs.
• To support all Operational Technology - plant-floor PCs, industrial connectivity and vendor access patterns and ensures production data flow is stable, monitored, and well-documented.
• To help monitor, maintain and develop the data systems/reporting within the business, ensuring quality data and reporting is available and well-documented.
• The role works closely with the Infrastructure & Security Engineer to ensure OT networks are securely segmented, and with the DBA & Systems Development Engineer to maintain resilient SQL/reporting pipelines., OT Systems
• Support and maintain plant-floor PCs, terminals, and industrial endpoints used in production operations.
• Own Operational Technology connectivity troubleshooting in collaboration with Engineering and Vendors
• Support OT network structure and segmentation (VLANs, access paths)

Data & Production Flows

• Primary owner for production systems/data flows reliability, monitoring, and issue resolution.
• Work with DBA & Systems Development Engineer to troubleshoot SQL/ETL job failures that impact production reporting or operational decision-making.

Day-to-Day Housekeeping

• Daily health checks on production data flow
• Daily review of production-impacting alerts/incidents and ensure escalation path is followed when required.
• Maintain an up-to-date Operational Technology asset inventory

• Production-first mindset with calm, structured troubleshooting under pressure.
• Strong analytic and problem solving
• Strong communication skills to work across Operations, Engineering, Finance and third-party vendors., * Experience supporting systems in a manufacturing/industrial environment or in a role with high uptime requirements.
• Strong understanding of networking fundamentals (IP, VLANs, routing concepts) and how connectivity impacts shop-floor systems.
• Practical experience supporting Windows endpoints and basic server/service dependencies in an operational environment.
• Working knowledge of SQL fundamentals
• Comfortable coordinating vendors and maintaining disciplined documentation.

Desirable

• Experience supporting production data systems and integrations.
• Experience working with IT segmentation concepts and vendor access governance.
• Power BI / reporting awareness.
• Experience with ticketing systems and basic ITIL-style incident/change processes.