DevOps Engineer

This is a hybrid role combining DevOps, Cloud Operations, Application Support, and Automation, ideal for someone who enjoys both improving software delivery and maintaining highly available production environments., * Build and maintain CI/CD pipelines and deployment automation.

• Manage Infrastructure as Code using tools such as Terraform, CloudFormation, or Ansible.
• Monitor application and infrastructure performance across AWS environments.
• Troubleshoot incidents, perform root cause analysis, and drive service improvements.
• Support production systems in a high-availability, SLA-driven environment.
• Collaborate with engineering, QA, and product teams to deliver reliable software releases.
• Participate in an on-call support rota.

• Experience in DevOps, Cloud Operations, Application Support, or Production Support.
• AWS cloud experience.
• CI/CD pipeline management.
• Infrastructure as Code (Terraform, CloudFormation, Ansible, etc.).
• Scripting skills (Python, PowerShell, Bash).
• Database experience (SQL Server, Oracle, or MySQL).
• Strong troubleshooting, incident management, and RCA capabilities.

Desirable Skills

• Docker and Kubernetes.
• Jenkins, Bamboo, CircleCI, or similar tools.
• Networking knowledge (DNS, SSL, Load Balancing).
• ETL or data pipeline experience.
• Telecoms, contact centre, or customer experience platform exposure.

About You

You’ll be a proactive problem-solver with a strong sense of ownership, excellent communication skills, and the ability to thrive in a fast-paced production environment.

If you’re passionate about automation, cloud technologies, and operational excellence, we’d love to hear from you., * Linux

• Windows
• AWS
• CI/CD
• Ansible
• Terraform
• IaC