Associate Director - IT and Digital Transformation

To lead the IT function within PML, driving the delivery of a robust technology strategy and enabling organisation-wide digital transformation. The postholder will oversee IT operations, digital services, and business intelligence, ensuring systems and infrastructure in place to support efficient, high-quality, and sustainable patient services.

The role is responsible for shaping and delivering a unified digital and innovation strategy, modernising legacy systems, and embedding a culture of digital excellence across the organisation. The role will ensure strong governance, cyber security, risk management, and supplier partnerships, while aligning IT investment to organisational priorities and financial sustainability.

As a key member of the Senior Leadership Team, works collaboratively across Clinical Services and Corporate functions to support operational delivery, innovation, and long-term strategic goals.

This role will be 3 days per week with flexibility to discuss number of part time days., * Develop and deliver an organisation-wide IT and Digital Transformation strategy aligned to PML’s vision, values, and overall Strategic aims

• Lead the design and implementation of transformation programmes that improve efficiency, productivity, and service outcomes
• Drive innovation and identify opportunities to embed emerging technologies (including AI and data platforms)
• Ensure that IT and digital capabilities enable organisational growth, resilience, and contract performance

Digital Transformation & Programme Delivery

• Lead large-scale transformation of technology systems, including modernisation of legacy platforms
• Commission and oversee delivery of multi-disciplinary digital and IT programmes that achieve measurable ROI
• Develop and implement effective rollout and adoption strategies across clinical and non-clinical teams
• Unify digital systems and platforms into a cohesive, integrated environment

IT Operations & Infrastructure

• Oversee all IT operations, infrastructure, and service delivery across the organisation
• Ensure the provision of reliable, secure, and high-performing systems that support business and
• clinical operations
• Deliver a robust suite of business systems and software that underpin organisational
• effectiveness
• Drive a service-oriented, user-centred IT function

Data , Business Intelligence & Innovation

• Lead the development of the business intelligence team and analytical capabilities to inform
• decision-making and strategy
• Build platforms that enable secure, accessible, and effective use of organisational data
• Support the organisation in leveraging data for performance improvement and innovation
• Promote digital innovation and establish PML as a leader within its sector

Cyber Security, Governance & Risk

• Ensure robust governance frameworks for IT and digital services
• Develop and implement comprehensive cyber security strategies, policies, and controls Oversee compliance with legislation and risk management practices
• Provide assurance to the Board and Executive team on IT risks and mitigation

Leadership & People Development

• Build, lead, and inspire a high-performing IT and Digital Transformation team
• Develop organisational digital capability, supporting teams with varying levels of digital maturity
• Foster a culture of collaboration, innovation, and continuous improvement

Stakeholder Engagement & Collaboration

• Act as a trusted advisor to the Executive Team and senior leaders on digital strategy and
• investment
• Unite remote clinical teams around a shared digital vision and transformation agenda
• Communicate complex technical and strategic concepts to varied audiences
• Engage with external partners, suppliers, and stakeholders to deliver effective solutions

Financial & Commercial Management

• Manage IT budgets and oversee commercial and contractual arrangements with suppliers
• Provide strategic advice on the financial impact and viability of digital investments
• Lead and support business case development for digital initiatives
• Ensure value for money and sustainable investment decisions

Continuous Improvement

• Identify and implement opportunities to improve systems, processes, and service delivery
• Embed agile and co-design principles into digital development
• Continuously evaluate emerging technologies and best practices

Do you have experience in Leadership?, Do you have a Bachelor’s degree?, Degree - Bachelor’s degree in IT, Computer Science, Cyber Security, Information Systems, or related field. Essential Evidence of continuous professional development (e.g., certifications in IT, Digital Transformation, Cyber Security, or Leadership) Essential Relevant postgraduate qualification or professional accreditation (e.g., MSc, MBA, CIO/CDO pathways) Desirable

Experience Requirement

Senior leadership experience within IT, Digital, or Technology functions Essential Proven experience developing and delivering Digital/IT strategy Essential Experience leading large-scale digital transformation programmes, particularly within legacy environments Essential Experience operating at an Executive/Board level Essential Strong track record in change management across complex organisations Essential Experience managing IT operations, infrastructure, and service delivery Essential Experience working with diverse and distributed workforces (e.g., clinical teams) Desirable

Skills & Knowledge Requirement

Strong understanding of IT governance, cyber security, and data protection Essential Strong understanding of NHS technical infrastructure and limitations Essential Commercial acumen, including budget and P&L responsibility Essential Ability to develop scalable digital services and infrastructure Essential Experience in healthcare preferably primary care or similar Desirable Knowledge of emerging technologies, including AI and data platforms Essential Expertise in digital transformation, systems integration, and innovation Essential Strong awareness of data security, cyber security, networks, legislation and data laws Essential

Behaviours & Attributes Requirement

High integrity and ethical standards Essential Exceptional leadership and influencing skills Essential Politically astute with strong stakeholder awareness and communication skills Essential High emotional intelligence and self-awareness Essential Ability to balance strategic thinking with operational delivery Essential Commitment to continuous improvement, learning, and innovation Essential

Pulled from the full job description

• Sick pay
• Bereavement leave
• Company pension
• Cycle to work scheme
• On-site parking