Data Solutions Operations - Fusion Service Delivery - Associate

As a Fusion Service Delivery Data Operations Associate in Fusion Service Delivery within Securities Services, you will oversee daily delivery operations and drive continuous improvement of exception management, controls, and reporting. You will lead resolution of Business As Usual data and process exceptions, identifying root causes and partnering with cross-functional teams to deliver scalable fixes. Your work will improve data quality, operational resilience, and transparency for Fusion products and solutions., * Lead execution of strategic initiatives to enhance exception management tooling and scalable service delivery.

• Oversee daily file monitoring to ensure timely delivery of datasets and products to end users and clients.
• Manage Business As Usual exceptions, performing root-cause analysis and coordinating effective remediation.
• Partner with Technology, Product Owners, and Source Teams to design and implement sustainable process improvements.
• Perform data mining and analytics to define process flows, best practices, and operational optimization opportunities.
• Establish governance routines and controls for Business As Usual processes to support risk management and compliance.
• Develop operational metrics and produce reporting for senior audiences to enable data-driven decisions.
• Document process flows and maintain Standard Operating Procedures to drive consistency and clarity in execution.
• Analyze complex datasets to identify trends, patterns, and correlations that inform operational and strategic actions.
• Facilitate cross-team communication to accelerate exception resolution and strengthen collaboration.

• Several years of experience in Fund Accounting, Collateral, Custody, Sustainable Investing, Reference Data, Middle Office, or Finance.
• Demonstrated ability to analyze complex problems, identify root causes, and implement practical solutions.
• Strong stakeholder management and communication skills, with the ability to influence at multiple levels.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Teams, Outlook) for analysis, documentation, and presentations.
• Hands-on capability with data analysis and workflow tools such as Excel, Visio, SQL, Alteryx, database querying, and Confluence.

Preferred qualifications, capabilities, and skills

• Finance background preferred
• Experience with visualization and analytics tools such as Tableau.
• Working knowledge of Python and Jupyter Notebook.
• Familiarity with ProDQ (previously OWL DQ).

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives., J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.