Site Reliability Engineer

At Disney Experiences Technology, our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club.

We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, and Merchandise lines of business as well as other initiatives including the MyDisneyExperience app and Hey, Disney!

We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!

This role sits in the Connected Products organization within Technology & Digital for Disney Experiences. It works closely with Disney Cruise Line and dev ops teams from across the company.

The Senior Site Reliability Engineer will report to the Manager of Technology., The Connected Products team is responsible for a Global Platform for managing IoT Devices, Sensors, Toys and Media across the Parks and Cruise Line. We implement highly available, high-volumes services that deliver real time integrations with partner teams across web, mobile, and in person to deliver personalized transactions and exciting interactive experiences. We are looking for a Site Reliability Engineer who wants to sustain and expand upon these critical services that support Guests experiencing the Disney Magic on both land and sea!, * Consult, design, build, and support development pipelines, automate infrastructure and operations, create telemetry for monitoring, engineer high reliability and reinforce best- practices to secure company data

• Strong systems administration skills on Linux, Docker Containers, and AWS Deployments, and must have extensive experience with web technologies, source control management using Github, Gitlab, and Helm
• Perform systems administration in Linux Containers and Kubernetes Clusters and bring knowledge on systems, network, operational excellence and application stability, security, performance, and capacity management, operational excellence and application stability, security, performance, and capacity management, as well as documentation
• Sustain and manage the CICD pipelines of multiple Java-based applications and Angular single page applications
• Monitor for vulnerabilities and enforce security policy across the development team
• Drive incident response, root cause analysis, and defect remediation
• You will be expected to stay up to date with emerging technologies

• Minimum 5 years of related work experience
• Proficient in agile environments
• Applied understanding of observability principles using relevant tools
• Familiarity with commercial and open-source monitoring platforms
• Hands-on experience with CI tools like Gitlab, AWS CodeBuild, Harness and Rancher
• Proficient in configuration management tools: Terraform and Helm
• Experience in object-oriented programming languages such as Java
• Experience in procedural programming languages such as Python
• Experience with MongoDB
• Skilled in Cloud environments AWS and On-Prem Kubernetes
• Collaborative in building reliable, scalable enterprise systems
• Capable of identifying root causes in large-scale distributed systems
• Proficient in Linux administration, troubleshooting, and security
• Leading technical projects and ensuring smooth delivery
• Collaborative work with Security Operations teams for secure solutions
• Strong troubleshooting skills across systems, network, and code
• Deep expertise and knowledge in the field

Preferred Qualifications:

• Experience with Incident Response
• Experience working on cross-team projects
• An ability to work both independently and collaboratively
• Strong communication skills and a desire to share and learn

Required Education:

• Bachelor’s degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience

The hiring range for this position in Bay Lake, FL is $135,200.00-$181,200.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney’s global consumer products operations include the world’s leading licensing business; the world’s largest children’s publishing brands; one of the world’s largest licensors of games across all platforms; and Disney store locations around the world and on the web., The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Attractions Technology LLC, which is part of a business we call Disney Experiences.