ERP Specialist

Overview We are seeking a highly capable ERP Specialist to support, maintain, and enhance the systems that enable our manufacturing operations. This position serves as a key liaison among business users, manufacturing teams, sales support, and IT, ensuring that our ERP and related systems remain reliable, well-documented, and continuously improved., * ERP user support across manufacturing, inventory, purchasing, production, finance, customer service, and shipping.

• Evaluate and improve business processes to enhance efficiency, accuracy, reporting, and user experience.
• Gather requirements and implement solutions in collaboration with business stakeholders, IT, and external vendors.
• Configure, troubleshoot, and maintain ERP functionality, including upgrades and enhancements.
• Support integrated systems such as MES, labeling, shop-floor data collection, and inventory movement tools.
• Support CRM workflows for sales teams and dealer networks.
• Maintain documentation including SOPs, process guides, and training materials.
• Ensure data integrity and access controls across systems.
• Develop reports and automation including queries, extracts, interfaces, and workflows.
• Balance operational support with project initiatives to advance long-term system improvements., This role operates within a manufacturing-focused environment and interacts regularly with production, warehouse, shipping, inventory, customer service, finance, sales support, and office teams. The position requires responsiveness, accuracy, and the ability to support business-critical systems in a fast-paced setting.

Do you have experience in Systems & applications support?, Candidates should have hands-on experience with mid-market ERP platforms used in manufacturing environments (e.g., Infor XA, Syteline, JD Edwards, MAPICS, Microsoft Dynamics). Experience with IBM i systems, CL programming, MES, CRM support, reporting, integrations, or scripting is strongly preferred., * Experience supporting or administering ERP systems in a manufacturing environment.

• Working knowledge of mid-market ERP platforms.
• Understanding of manufacturing processes such as production, inventory, purchasing, order management, shipping, costing, scheduling, or finance.
• Ability to translate business requirements into system improvements or configuration changes.
• Strong analytical, troubleshooting, documentation, and communication skills.
• Ability to collaborate effectively with end users, leadership, technical teams, and vendors.
• Background in programming, scripting, databases, reporting, or system integration.

Preferred Qualifications

• Experience with Infor XA, MAPICS, Net-Link, Power-Link, or IBM i-based ERP systems.
• IBM i / AS400, CL programming, RPG, SQL, APIs, or EDI experience.
• MES, labeling, barcode, or shop-floor data collection experience.
• CRM support experience for sales teams or dealer networks.
• Experience with ERP upgrades, implementations, conversions, or module rollouts.
• Experience developing reports, dashboards, training materials, and documentation.
• Degree in Computer Science, MIS, Business, Engineering, Accounting, Finance, or equivalent experience.

Ideal Candidate

The ideal candidate is a detail-oriented, service-focused ERP professional who understands manufacturing operations and excels at solving business challenges through systems, data, and process improvement. This individual is comfortable working with shop-floor personnel, office staff, managers, sales support teams, IT resources, and vendors, and can balance urgent support needs with long-term initiatives.

Pulled from the full job description

• 401(k)
• Retirement plan
• 401(k) matching
• Health savings account
• Dental insurance
• Life insurance, * 401(k)
• 401(k) matching
• Dental insurance
• Health savings account
• Life insurance
• Retirement plan