Community Coordintor, AWS Developer Experience

Amazon.com, Inc.
Seattle, WA, United States
3 months ago
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Role details

Contract type
Internship / Graduate position
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Compensation
$80,200.0 - $103,400.0
Working hours
Regular working hours
Job source

Tech stack

Microsoft Excel Artificial Intelligence Amazon Web Services Data Analysis Pivot Tables Tableau (Software) Data Processing Macros Software Version Control

Job description

AWS Community Groups builds and scales programs that connect hundreds of thousands of student builders and professional developers to AWS. We help early-career technologists get verified, learn cloud & AI skills, connect with peers, attend events, and build real projects., We are looking for a Community Coordinator to own the operational side of our student community in the AWS Builder Center (ABC). This is the role that keeps the lights on: you will manage content publishing, maintain our educational resource library, track engagement data, and identify the themes and trends emerging from how students interact with the platform. You are not building the strategy. You are making sure the strategy reaches students in the right format, at the right time, every single week., * Monitor community activity in the AWS Builder Center to identify emerging themes, trends, and patterns in engagement and behavior

  • Surface community insights to relevant teams (content, moderation, product, program leadership) to inform decision-making and program development
  • Compile weekly engagement data on student activations, verifications, and pace-to-goal metrics for leadership status reporting
  • Manage the content bundle library: receive completed bundles, upload to shared repositories, maintain version control, format grab-and-go kits, and ensure materials are accessible to field teams for distribution
  • Coordinate with internal teams and vendor partners to ensure content is published accurately and on schedule
  • Identify gaps in community offerings and create proposals for enablement that help students maintain community standards and become effective contributors

Requirements

You will be a connector across functions, spotting patterns in community behavior and surfacing them to the teams that can act on them, whether that is content, moderation, product, or program leadership. If you are someone who gets satisfaction from keeping complex operations tight, spotting signals in community data, and making sure nothing published to thousands of students has a broken link or an outdated version, this is your role., 2+ years of professional non-internship marketing experience

  • Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
  • Experience analyzing data and best practices to assess performance drivers
  • Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment, Experience working with end user or developer communities
  • Experience working with multiple groups of stakeholders
  • Experience using data, reporting, or tools to measure performance and make adjustments accordingly

Benefits & conditions

About the team Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud., The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 80,200.00 - 103,400.00 USD annually

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