IT Network & Telecoms Administrator

Local and Wide Area Network Support:

• Fully support, configure, maintain, and upgrade local and wide area network environments.
• Coordination and negotiation of WAN circuit upgrades, downgrades, and migrations based on the agency’s business needs.
• Configuration and operation of protocol independent multicast (PIM) and Internet group management protocol (IGMP) for the operation of Radio over IP (RoIP) services.
• Configuration and operation of multiple dynamic routing protocols.
• Work independently, with other teams and/or with vendors to document, implement and maintain network infrastructure.
• Assist in the implementation of security solutions that fall within the best practices of enterprise network infrastructure.

Next Generation Firewall Support:

• Serves as a technical resource for the agency’s NGFW solution.
• Monitor, analyze and evaluate anomalous network and system activity and provide and implement recommended remediation actions.
• Process firewall policy changes based on agency business requirements.
• Maintain detailed documentation of the NGFW environment.

Wireless Local Area Network Support:

• Serves as a technical resource for the agency WLAN environment.
• Purchase, license, configure and deploy wireless access points.
• Assist in the upgrade and future replacement of the WLAN environment.

You must meet all the Required Qualifications and Competencies to be considered for this position. There are multiple pathways to meet qualifications, such as education, volunteer work, life skills, and experience. It is important that you clearly communicate in your application material that your skills align with the position and qualifications.

• BS in Computer Science, Information Technology, or other closely related field AND 4 (four) years of relevant professional IT Network & Telecommunications experience;
• OR an equivalent combination of education and/or experience.
• Experience working with a medium or large-sized organization in the areas of network and communications infrastructure and cloud infrastructure.
• Experience in creating detailed technical documentation and procedures.

Required Competencies:

• Accustomed to communicating technical concepts, system updates, and troubleshooting steps clearly and concisely both verbally and in writing.
• Exercises sound judgment when determining escalation paths and recommending solutions.
• Collaborates effectively with team members, vendors, and/or other departments to resolve technical issues efficiently.