Virtual Chief Information Officer (This job is onsite and Not Remote)

The Virtual Chief Information Officer (vCIO) serves as a strategic IT advisor to client organizations. Acting as an extension of the client’s leadership team, the vCIO aligns technology with business goals, manages IT roadmaps and budgets, and provides executive-level guidance without day-to-day operational responsibility.

Key ResponsibilitiesStrategic Planning & Advisory

• Develop and maintain multi-year IT roadmaps aligned with client business objectives
• Translate business goals into practical, scalable technology strategies
• Advise clients on digital transformation, cloud strategy, cybersecurity, and infrastructure modernization
• Serve as the primary executive IT advisor for assigned accounts

Client Leadership & Communication

• Conduct regular vCIO/QBR meetings with client leadership
• Present technical concepts in clear, business-focused language
• Build trusted advisor relationships with executives and stakeholders
• Provide risk assessments and decision support for leadership teams

Financial & Budget Oversight

• Assist clients with IT budgeting, forecasting, and cost optimization
• Evaluate ROI for IT initiatives and technology investments
• Recommend right-sizing of services, tools, and licensing

Governance, Risk & Compliance

• Guide clients on security best practices and risk management
• Support compliance initiatives (e.g., HIPAA, NIST, CMMC, SOC, ISO, etc., as applicable)
• Identify gaps in policies, procedures, and controls
• Collaborate with internal security and compliance teams

Internal Collaboration

• Work closely with service delivery, engineering, and project teams
• Ensure strategic recommendations are actionable and supported operationally
• Provide strategic input for onboarding, major changes, and escalations

What the vCIO Is Not

• Not a help desk technician
• Not responsible for daily ticket resolution
• Not a project manager (though may provide strategic oversight)

• 7+ years in IT, infrastructure, or MSP environments
• Experience working directly with executive leadership
• Strong understanding of:
• Networking, cloud platforms, and cybersecurity fundamentals
• MSP service models and managed service economics
• Business operations and financial concepts
• Exceptional communication and presentation skills, * Prior vCIO, IT Director, or IT Manager experience
• Experience in regulated industries (healthcare, manufacturing, government, etc.)
• Familiarity with frameworks such as NIST, CIS, ITIL
• Business or technical certifications (CISSP, CISM, ITIL, MBA, etc.)

Success Metrics

• Client satisfaction and retention
• Adoption of strategic roadmaps
• Reduction of unplanned IT risk
• Alignment between client business goals and IT execution

Referral program, 401(k), Health insurance, 401(k) matching, Paid time off, Employee discount, Vision insurance, Dental insurance, * 401(k)

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Vision insurance