Senior Infrastructure Engineer

VIQU has partnered with an organisation seeking an experienced Lead Infrastructure Engineer to join a well-established IT Infrastructure team supporting a complex enterprise environment. This role suits a senior infrastructure professional with strong hands-on experience across Windows Server, virtualisation, backup technologies and Microsoft 365, working within a predominantly on-premise environment with Azure delivered via an MSP., * Provide senior-level support across enterprise IT infrastructure services.

• Manage and maintain secure, reliable on-premise and hybrid environments.
• Lead complex incident resolution, including root cause analysis and preventative actions.
• Design, implement and improve infrastructure services in line with business needs.
• Monitor performance and ensure SLA compliance across systems and services.
• Lead and contribute to infrastructure projects from design through to delivery.
• Support Windows Server, virtualisation and backup platforms.
• Work with stakeholders and suppliers to deliver service improvements.
• Maintain security, compliance and governance standards.
• Support asset and infrastructure lifecycle management.
• Mentor junior team members and share knowledge.
• Participate in an on-call rota.

• Senior IT Infrastructure support experience in enterprise environments.
• Strong on-premise infrastructure experience with hybrid exposure.
• Understanding of Azure delivered via MSP model.
• Windows Server administration experience.
• VMware and/or Hyper-V experience.
• Veeam Backup & Replication experience.
• Microsoft 365 administration experience.
• Strong incident management and root cause analysis skills.
• Good understanding of ITIL frameworks.
• Experience with infrastructure design and continual service improvement.
• Awareness of automation, scripting and infrastructure tools.
• Strong communication and stakeholder management skills.