Technical Analyst I, Salesforce

The Technical Analyst I - Salesforce DevOps supports the Salesforce Platform Engineering organization by coordinating development activities, maintaining documentation and release pipelines, executing test cycles, and producing operational reports across Lennar’s enterprise Salesforce ecosystem. This role partners closely with internal Salesforce developers, business stakeholders, and external platform vendors to ensure deliverables remain on schedule and that stakeholders are informed of progress, risks, and outcomes. The ideal candidate brings a foundational understanding of Salesforce development practices, DevOps methodologies, and a strong desire to grow within a fast-paced enterprise environment.

• A career with purpose.
• A career built on making dreams come true.
• A career built on building zero defect homes, cost management, and adherence to schedules.

Your Responsibilities on the Team

• Coordinate meetings, development workshops, and sprint ceremonies for Salesforce DevOps projects, ensuring stakeholders remain aligned on scope, release timelines, and platform deliverables.
• Write, revise, and maintain documentation of Salesforce development processes, release procedures, deployment runbooks, and platform policies in support of DevOps and Salesforce Platform operations.
• Track and update Salesforce DevOps team work plans in Jira and GitHub, coordinate deliverables across Salesforce development, QA, and business teams, and manage task dependencies to keep release cycles on track.
• Support Salesforce CI/CD pipeline activities, including monitoring deployments via tools such as Salesforce DX (SFDX), Copado, Gearset, or similar DevOps platforms, and flagging pipeline failures or environment issues to the engineering team.
• Perform structured testing across all Salesforce release phases-including sandbox validation, UAT coordination, and regression testing-providing detailed feedback to the Salesforce DevOps team and downstream business stakeholders.
• Produce and distribute recurring status reports including sprint summaries, deployment tracking logs, release velocity metrics, and environment health summaries, while identifying potential missed deadlines or emerging risks.
• Assist in Salesforce org management activities such as sandbox refreshes, permission set audits, and user provisioning coordination in partnership with the platform engineering and security teams.
• Support Salesforce data management tasks including data migration validation, data loader operations, and data quality monitoring as needed during release cycles.
• Coordinate with Salesforce ISV vendors, AppExchange partners, and internal product teams to ensure third-party package updates and platform upgrades are properly scheduled, tested, and documented.

Do you have a valid Certified Salesforce Administrator certification?, Do you have experience in Scrum?, Do you have a Bachelor’s degree?, * Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.

• 1-3 years of experience in business analysis, project coordination, Salesforce administration, or a related IT role.
• Hands-on exposure to Salesforce platform fundamentals (Sales Cloud, Service Cloud, or Experience Cloud); Salesforce Administrator certification (ADM 201) is a plus.

Technical Skills

• Basic understanding of Salesforce development concepts including Apex, Flows, Lightning Web Components (LWC), and SOQL is preferred.
• Experience with project tracking tools such as Jira or GitHub Projects; familiarity with Agile/Scrum delivery methodologies.
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint); experience with Salesforce reporting or dashboards is a plus.

Core Competencies

• Strong analytical and problem-solving skills with the ability to identify patterns, gaps, and risks across release and deployment data.
• Excellent written and verbal communication skills; able to translate technical DevOps concepts for non-technical business stakeholders.
• Eagerness to learn and develop new Salesforce platform and DevOps skills in a rapidly evolving technology landscape.
• Exceptional attention to detail and a methodical approach to testing, documentation, and release coordination.
• Strong organizational and time management skills with the ability to manage multiple concurrent priorities across active release sprints.
• Collaborative team player who thrives in cross-functional environments with both technical and business-facing stakeholders.

Pulled from the full job description

• Referral program
• Paid parental leave
• Parental leave
• Health insurance
• Vision insurance
• Dental insurance
• Adoption assistance

Lennar is one of the nation’s leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500® company and consistently ranked among the top homebuilders in the United States., At Lennar, technology is at the heart of how we build homes and serve our communities. Our Salesforce Platform Engineering team operates at the intersection of innovation and business impact-powering the systems that support thousands of Associates and Homeowners nationwide. As a Technical Analyst I, you’ll be part of a collaborative, growth-oriented team where your contributions directly shape how we deliver technology at scale. We invest in our people, offer structured career growth, and support continuous learning-including Salesforce certifications and platform training.

Life at Lennar

At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life’s critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone’s Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar’s policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.

Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

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