Backend Engineer

Senior Backend Engineer responsible for building, deploying, and monitoring backend applications. Collaborate with product and cross-functional teams to design/version APIs, build event-driven/asynchronous systems, improve performance and reliability, and drive CI/CD and observability best practices. Ship high-quality, well-tested features and support platform scalability and maintainability., Are all() of your answers to the above == True? If so, keep reading; this might be the product-building environment you have searched for., As a Senior Backend Engineer, you will help build, deploy and monitor ChowNow’s BE applications. You will work closely with other disciplines to build new features with an emphasis on quality. You will work with the team on following best practices and continuously improving the development process. Reports to an Engineering Manager; No Direct Reports This is a remote role based in the United States. Please note: ChowNow is not eligible to employ in every state and the recruiting team will confirm location and eligibility before moving past initial stages. What We Love About You: You put restaurants first. You deeply understand the importance of local restaurants and put them at the center of everything you do. You aim to help them not only survive but thrive. You celebrate diversity. You recognize that diversity and inclusivity matter. You’re committed to progress, which means everyone gets the support and resources they need, no matter who they are. You have an ability to listen to other team members’ ideas and can thrive in an environment that embraces individuality. Everyone’s voice counts. You raise your hand. You consistently go above and beyond what is asked of you. You help your peers accomplish their tasks while also excelling at accomplishing your own. When you have a smart idea, you raise your hand and share it. You keep reaching. You set clear ambitious goals. You don’t allow yourself to become complacent with where you’re at and what you’ve done, so you seek out new opportunities and challenges. What Success Looks Like:

Within 30 days, you’ll…

• Progress through our Ramp Camp (ChowNow’s New Hire Onboarding Experience)
• Learn our business model and how it translates to platform architecture and features. We work closely with the product and it influences how we think about the code.
• Master our development patterns and collaborative processes. We work together to make work efficient.
• Read (and write) internal documentation and proposals, and test your features and systems. We take responsibility for communication, quality, and operations.
• Grasp the basics of the platform architecture. Developers share responsibility for our always available APIs.
• Squash a bug or two from your squad’s backlog or ship a small feature to production.

Within 60 days, you’ll…

• Have become an expert on your squad’s area of the platform and made an impact on it. We celebrate our success by measuring our impact, internally and externally.
• Build, launch, and support your first big release on our platform. We ship with iterative agility.
• Understand how our systems interoperate and be comfortable navigating the stack and infrastructure. We are all generalists, but we specialize in areas too.
• Have worked with others on your squad to contribute to the architecture for a new system, optimization, or feature. We communicate and collaborate on our architecture to achieve security, scalability, and maximum learning.
• Look for opportunities to help your squad ship faster.
• Learn our business model and how it translates to our systems and services.

Within 90 days, you’ll…

• Build within reliable estimates. We know this takes time, and we strive to be accurate with each other.
• Feel comfortable as an expert on your team, teaching others and continuing to learn. We want to learn as much as we teach.
• Be an essential part of growing our team by fully participating in the hiring interview process. We share the responsibility to grow our team.
• Have suggested or made a process improvement that benefits the productivity of your squad.
• Join your squad in end-to-end ownership of a system or component and look for ways to improve and extend it., The Revenue Enablement Program Manager will drive strategies, develop programs, and enhance the performance of Account Managers and Customer Support teams to improve customer outcomes and retention.

• You have 5+ years of experience building SaaS products, e-commerce platforms, or similar online systems, with expertise in Python.
• You leverage AI development tools to accelerate your work, and exercise good judgment about where they help and where human review is essential
• You’ve designed and versioned public or partner-facing APIs, balancing backward compatibility with the need to evolve them
• You have experience with cloud infrastructure (AWS, GCP, or similar) and containerized deployments
• You embrace experimentation and make decisions based on data and evidence
• You’ve built and maintained event-driven or asynchronous systems (e.g., message queues, background job processing) that handle high transaction volume
• You are excited about new technologies, are able to judge the maturity of the latest innovations, and find practical use for them
• You’ve diagnosed and resolved production performance issues - slow queries, memory leaks, or scaling bottlenecks - and put guardrails in place to prevent recurrence
• You strive for constant improvement and encourage others to build quality software
• You are comfortable with transparency and open lines of communication, both within your team and with external stakeholders
• You enjoy being the “glue” between product teams and infrastructure
• You are passionate about observability, process improvements, CI/CD, and deployment frequency

• Expected Base Salary Range: $169,687 - $220,500 depending on candidate experience and location
• Ongoing training and growth opportunities.
• A “Best Place to Work” winner multiple times where we focus on creating a great employee experience.
• Rock solid medical, dental, and vision plans.
• Mental Health Coverage - we offer several programs to support your mental health and wellness goals.
• Unlimited Paid Vacation. We expect you to work hard, but still enjoy your personal life
• 7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave.
• 401(k) Matching
• Employer-contributing student loan assistance program or continuing education reimbursement program
• Employee Stock Incentive Plan.
• Pet insurance for your fur babies
• Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly.
• Enough freedom to spread your wings while still holding you accountable., Remote or Hybrid Easy Apply 120K-140K Annually Mid level 120K-140K Annually Mid level Food * Software The Territory Sales Manager will focus on selling ChowNow’s technology solutions to independent restaurants, managing leads and relationships, and driving revenue generation with a strong emphasis on teamwork and local community support. ChowNow, 160K-231K Annually Senior level 160K-231K Annually Senior level Food * Software The Director of Account Management at ChowNow leads the post-sale revenue engine, overseeing renewal, retention, and expansion strategies for a large client base. This role involves team leadership, operationalizing year-round engagement tactics, and driving product adoption to enhance the restaurant partners’ success and boost revenue growth. Top Skills: CatalystChurnzeroGainsightGoogle WorkspaceMS OfficeSalesforce

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With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.

Key Facts About Colorado Tech

• Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
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• Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
• Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute

ChowNow is one of the leading players in off-premise restaurant technology. As takeout becomes a vital revenue stream for independent restaurants, our platform helps owners focus on what they do best-serving great food-by offering solutions across the entire digital dining experience. From building branded websites and mobile apps, to powering online orders, managing menus, consolidating delivery, and running targeted marketing, we give restaurants the tools to grow on their own terms. We support over 20,000 restaurants across North America, helping process $1B+ in gross food sales while saving our partners over $700M in third-party commission fees. Through our white-label ordering solutions, a growing demand network (including Google, Yelp, Apple, and Snap), and a diner-friendly marketplace, we empower independent restaurants to own their customer relationships and avoid inflated pricing and fees charged by 3rd party delivery apps like Uber and Doordash. Founded in 2012, we’ve navigated rapid growth and transformation-from startup roots through the pandemic boom-and are now beginning an exciting new era under our CEO, Kanika Soni. As we evolve with new leadership and cutting-edge tools, we’re deepening our commitment to helping local restaurants thrive in the digital economy. About the Position: ChowNow’s Engineering Team has built a modern platform to enable restaurants to streamline their online ordering processes and create a strong digital brand. Our “quality product first” approach to engineering contributes to our success and brand recognition. We’ve reached the time when we need to grow and scale our engineering team to meet the demand of the many exciting new products and features on our roadmap.