Applications Analyst II

Responsible for providing, designing, developing, testing, implementing, and ongoing maintenance of new and existing software applications. This role also provides training and support to end users. Essential Functions -Reviews system requirements and business processes; tests, debugs, and implements software solutions. -Develops and executes test plans and performs other software quality assurance tasks. -Trains end users on the operation of software applications. Develops end-user documentation. -Provides ongoing support of the software applications by identifying and resolving issues. -Runs reports, updates tables, and performs other tasks associated with the ongoing operation of the software environment. -Participates in regular team meetings to discuss team activities, issues, and updates.

Bachelor’s Degree Information Systems required

Can this role accept experience in lieu of a degree? Yes

Experience Experience in the development, support or operation of software applications 2-3 years required

Knowledge, Skills and Abilities

• Strong oral and written communication skills.
• Strong interpersonal skills to effectively communicate with both technical and non-technical staff.
• Demonstrated analytic and problem-solving skills.
• Ability to learn quickly.
• Knowledge of Microsoft Office 365 and other popular office productivity solutions.
• If utilizing Epic, you must be able to obtain the required certifications as outlined by program requirements.

Working Model Required

• M-F Eastern Business Hours required
• Hybrid required for onsite workdays in office
• A quiet, secure, compliant workspace is required for remote workdays, and will be viewed and confirmed via Microsoft Teams Video on day 1 for all hires