Fraud Product Owner

The Fraud Product Management function includes the following responsibilities:Develops, manages, and owns products and programs that support enterprise fraud defined strategies and initiatives and contribute to the bank’s competitive edge in the marketplace. Develops and enhances strategic products to meet the bank’s profitability goals. Provides direction and support relative to product design, enhancement, research, pricing/fees/profitability, implementation, analysis, reporting and performance. Product Management is an ongoing cycle. It begins with analysis of needs and opportunities, leading to product development. Once the product is developed, colleagues must be trained, policies and procedures developed, pricing and positioning established, and marketing materials created. Subsequently, product tracking occurs, followed by analysis and recommendations to enhance the product to provide better service to clients or to be more competitive in the marketplace. Product Management coordinates and manages the formulation and implementation of all activities for a specific product or product line from conception to marketplace; performs economic and market research and analysis; provides product documentation and training; and serves as technical advisor on matters concerning the designated product and/or product line. WHAT WILL YOU DO?

• Partner with fraud strategists, operations and data scientists to build business requirements, procedures, and processes, including project planning, resource management, and process design.
• Collaborate with product, legal, risk, operations, design, and technology teams to define, prioritize, and deliver solutions aligned with Fraud product vision and roadmap.
• Manage interdependencies between product releases and delivery teams to ensure end-to-end delivery.
• Lead product life cycle activities, including discovery, ideation, strategic development, requirements definition, and value management.
• Align product strategies with overall business goals and identify opportunities for growth.
• Conduct and lead technical and functional sessions, driving solution design
• Maintain a strong control environment by ensuring programs and projects comply with all risk, control, and firm-wide guidelines.
• Communicate and interact confidently with global business leaders through strong written, verbal, and interpersonal skills.
• Support a collaborative team environment and provide clear guidance and feedback to colleagues and partners. Manage Product Management portion of acquisition conversions
• • product mapping; check orders, product analysis/comparisons, “Welcome to CNB” package support, IRG support, etc.
• Represents the Bank by actively participating in outside civic and community affairs, business and industry-related organizations, and other professional activities as appropriate.
• Fosters and maintains good relationships with colleagues to ensure that processes are integrated to support expected customer service levels. Acts as business partner by managing expectations and providing guidance and advice regarding assigned product.
• It is the individual responsibility of every employee to maintain a current awareness and understanding of appropriate banking laws, regulations, internal policies and procedures, and to comply fully with those laws, regulations, policies and procedures.

Do you have experience in Technical Proficiency?, Do you have a Bachelor’s degree?, * Minimum 5 years of product management experience required.

• Minimum 3 years of financial industry experience required.
• Minimum 3 years of experience managing medium to large projects required.

Additional Qualifications

• Bachelors Degree or equivalent experience
• Excellent organizational, problem solving, analytical, planning, and scheduling skills
• Strong leadership and negotiation skills
• Extensive industry/business knowledge
• Excellent verbal and written communication skills, as well as, strong presentation skills
• Proven experience in demonstrating initiative in creating and maintaining positive business relationships with various unit managers
• Project management experience with the ability to concurrently manage multiple projects and timeframes is necessary
• Excellent verbal and written communication skills necessary to prepare comprehensive reports, make presentations and communicate with all levels of Bank management.
• Proficiency in Excel, Word, and PowerPoint are essential.
• Access and other advanced programs would be beneficial.

Pulled from the full job description

• Tuition reimbursement
• Health insurance
• 401(k) matching
• Vision insurance

• Dental insurance, Starting base salary: $92,114 - $156,880 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:

• Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
• Generous 401(k) company matching contribution
• Career Development through Tuition Reimbursement and other internal upskilling and training resources
• Valued Time Away benefits including vacation, sick and volunteer time
• Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
• Career Mobility support from a dedicated recruitment team
• Colleague Resource Groups to support networking and community engagement

Since day one we’ve always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.