World Congress 2024 • Aug 20, 2024 • Session details

UX is a fullstack job!

Marcel Bagemihl , Miriam Becker

Stop thinking of UX as just a pretty interface. True user experience is a full-stack job defined by system architecture, perceived performance, and how your code handles failure.

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#1 about 3 min

Core dimensions of user experience and perception

Usability, aesthetics, and perception combine to form the complete user experience.

#2 about 2 min

Distinguishing user interface design from overall user experience

Focusing solely on visual aesthetics can lead to frustrating usability failures.

#3 about 3 min

Gathering context and user constraints for minimum viable products

Conducting contextual interviews and competitor analysis uncovers actual user requirements.

#4 about 2 min

Aligning information architecture with software system architecture

Creating interactive wireframes and mockups ensures feasibility before implementation begins.

#5 about 2 min

Designing intuitive physical and digital tactile interfaces

Relying exclusively on touchscreens degrades usability during high-attention operational tasks.

#6 about 2 min

Improving user experience through perceived system performance

Techniques like lazy loading prevent users from assuming the system is broken.

#7 about 2 min

Structuring meaningful and secure application error messages

Providing specific error codes balances active user guidance with application security.

#8 about 3 min

Validating application user flows through prototype testing

Testing complete functional prototypes exposes workflow friction missed by unit testing.

#9 about 3 min

Maintaining high reliability in core software features

Defective critical pathways damage brand trust more severely than minor interface bugs.

#10 about 3 min

Minimizing application friction through continuous incremental deployment

Shipping frequent incremental updates prevents the need for extensive user retraining.

#11 about 2 min

Managing software onboarding and unanticipated user interactions

Intelligently designed application tutorials mitigate friction when real users interact unpredictably.

#12 about 3 min

Enhancing user satisfaction with proactive application monitoring

Proactive system bottleneck detection enables rapid resolution before customers generate support tickets.

#13 about 3 min

Building collaborative partnerships across cross functional product teams

Continuous communication between engineering and design produces highly refined product functionality.

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The overall impact of UX collaboration on software teams

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Strategic practices for integrating UX into agile developer workflows

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Recognizing the iterative necessity of building user interface components

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Pioneering the concept of developer experience

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