Communication & Influence for Techies - An unconventional look at conversations

Every interaction involves three conversations. The one you hear, and the two happening inside each person's mind.

#1about 11 minutes

Conversations happen in listening not in speaking

Effective communication depends on understanding the listener's internal conversation and creating a receptive context for your message.

#2about 19 minutes

Language is a tool for creating not just describing

Our words create our reality by shaping our stories and interpretations, which in turn drive our actions and results.

#3about 5 minutes

Mastering the three distinct levels of listening

Move beyond surface-level facts to listen for underlying emotions, what people care about, and possibilities for mutual benefit.

#4about 7 minutes

How to reframe and handle difficult conversations

Reframe challenging conversations as 'unpracticed' and leverage strengths like preparation, practice, and curiosity to navigate them effectively.

#5about 17 minutes

Audience Q&A on ambition and insecurity

The speaker answers audience questions about managing ambitious employees, dealing with a manager's insecurities, and understanding others' intentions.

Sumit Gupta

Communication & Influence for Techies - An unconventional look at conversations

Conversations happen in listening not in speaking

Language is a tool for creating not just describing

Mastering the three distinct levels of listening

How to reframe and handle difficult conversations

Audience Q&A on ambition and insecurity

Matching moments

Featured Partners

Related Videos

Related Articles

From learning to earning