Effective communication depends on understanding the listener's internal conversation and creating a receptive context for your message.
Our words create our reality by shaping our stories and interpretations, which in turn drive our actions and results.
Move beyond surface-level facts to listen for underlying emotions, what people care about, and possibilities for mutual benefit.
Reframe challenging conversations as 'unpracticed' and leverage strengths like preparation, practice, and curiosity to navigate them effectively.
The speaker answers audience questions about managing ambitious employees, dealing with a manager's insecurities, and understanding others' intentions.
tree-IT GmbH
Bad Neustadt an der Saale, Germany
Hubert Burda Media
München, Germany
55:07Irina Anastasiu
59:00Ixchel Ruiz
43:17Ramona Schwering
58:30Jennifer Reif
20:16Ricky Holtz
44:44Francesco Ciulla
58:08Carly Richmond
57:08Eleanor Rumsey
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Jobs that call for the skills explored in this talk.
Turboneer LLC
Mount Morris, United States of America
Turboneer LLC
Mount Morris, United States of America
Jobriver Hr Service
Berlin, Germany
