Alexandre Borges

Non-violent communication in agile teams

Your team's biggest blocker isn't technical debt, it's misunderstanding. Discover a four-step framework to fix it.

Non-violent communication in agile teams
#1about 5 minutes

Defining the core principles of non-violent communication

Non-violent communication (NVC) is a research process based on the principle of not causing harm and developing empathy.

#2about 5 minutes

Avoiding common pitfalls when practicing NVC

Be aware of the risks of becoming manipulative, over-talking, or feeling hurt when misunderstood while learning NVC.

#3about 2 minutes

Connecting NVC with agile software development principles

Agile development is fundamentally about people, making NVC a critical skill for collaboration, code reviews, and problem-solving.

#4about 2 minutes

Using agile ceremonies as opportunities for practice

The regular, cyclical meetings in agile, such as retrospectives and daily stand-ups, provide ideal moments to practice NVC.

#5about 6 minutes

The empathy circle: A four-step tool for NVC

Use the four-step empathy circle—observation, feeling, wish, and ask—to structure your communication and clarify your needs.

#6about 5 minutes

How to become an empathy agent in your team

Act as an empathy agent by fostering trust, navigating cross-cultural communication styles, and practicing active listening.

#7about 2 minutes

Applying NVC principles in personal relationships

The principles of NVC are highly effective for improving communication and understanding in personal contexts like parenting and friendships.

#8about 2 minutes

Further resources and clarifying the role of manipulation

Explore recommended books by Marshall Rosenberg and Paulo Freire, and understand why manipulation, even for good, is contrary to NVC.

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