Nina Malakhova
Founder of The Workshop Academy helping teams navigate software rollouts and communication debt.
Nina Malakhova guides large-scale software rollouts and digital transformations. As the founder of The Workshop Academy, she helps cross-functional teams reduce friction in complex technical environments. Previously, she led European CRM rollouts at Capgemini, building scalable solutions deployed across more than 150 markets.
Nina focuses on the human side of software delivery. She explores concepts like “communication debt”—the critical alignment teams skip today that causes rework and resistance tomorrow. By mapping common change management pitfalls, she gives organizations practical frameworks to ensure their tools actually get adopted.